Better Purchasing Framework Suppliers List for Digital Care Service
Suppliers on the Better Purchasing Framework List
- The VoIP Shop - GP VoIP connect
- Babblevoice - GP surgery telephony
- X-on - Surgery Connect
- Think Healthcare
- Redcentric Unity GP Telephony
- RHM Telecom – Horizon Contact
- RPM communications – Patient Contact
- Adaptive Communication Solutions Ltd
- Etc.Health at BT Group
- Checkcomm – Check Cloud
- Daisy Patient Line
- Health24
- ITS Digital – Surgery Connect
- CareConnect with Horizon Contact
- MPS Cloud Voice for general practice
- NCS Gamma PatientSmart
- Care connect from Onecom Ltd
- Opus Telecomes
- Redcentric Unity GP Telephony
- Smart IT – Smart Healthcare
- Wavenet
What is Digital Care Services Cloud Telephony framework?
The Digital Care Services Cloud Telephony framework is an initiative by the NHS to improve how general practices manage phone calls. It aims to establish a standard for a new generation of cloud-based phone systems for GPs. These new systems will:
- Integrate with clinical systems, allowing for a more joined-up approach to patient care.
- Enable remote access, so healthcare professionals can access the system from anywhere.
- Manage peak demand, ensuring patients can always get through when needed.
In short, the Digital Care Services Cloud Telephony framework is part of the NHS Advanced Telephony Better Purchasing Framework (BPF) which is working to improve phone services in general practice.
How to Choose the Best Better Purchasing Framework (BPF) Supplier for Your GP Practice?
Upgrading your GP practice's phone system to a cloud-based solution can significantly improve communication, efficiency, and patient experience. But with multiple suppliers on the NHS BPF list, choosing the right one can feel overwhelming. Here's a 5-step guide to help you make an informed decision:
Step 1: Assess Your Needs:
- Start by taking inventory of your current phone system and its limitations.
- Identify your practice's specific needs. Do you need features like call queuing, call recording, or video conferencing?
- Consider call volume, staff size, and patient demographics.
Step 2: Research BPF Suppliers:
- Visit the official NHS BPF website for the full list of suppliers
- Explore each supplier's website to learn about their features, pricing plans, and customer support options.
Step 3: Compare Features and Pricing:
- Create a comparison chart listing features (call routing, voicemail, integrations) offered by different suppliers.
- Compare pricing plans, including any setup fees, monthly costs, and per-user charges. Focus on value, not just the lowest price.
Step 4: Check User Reviews and Case Studies:
- Look for online reviews and testimonials from other GP practices using the BPF.
- See if suppliers offer case studies showcasing successful implementations in similar practices.
Step 5: Contact Shortlisted Suppliers:
- Narrow down your options to 2-3 potential suppliers.
- Contact them directly with questions about specific features, implementation timelines, and training options.
- Request a demo to experience the system firsthand and see if it fits your practice's workflow.
Upgrading to a Cloud Telephony System for Healthcare? Explore NHS BPF's Must-Have Features for GP Practices.
Looking for a Digital Care Services Cloud Telephony framework? Check our assured supplier listing on the NHS Advanced Telephony Better Purchasing Framework (BPF).
