Looking VoIP Solution for Restaurant Business?
We provide fully featured & tailored Restaurant phone systems for business since 2012
What is restaurant phone system?
A restaurant phone system is a telecommunications infrastructure that helps restaurants handle incoming and outgoing phone calls efficiently and effectively. It includes the hardware, software, phones, and features needed to manage reservations, take orders, coordinate deliveries, handle customer inquiries, and facilitate internal communication among staff members.
Restaurant phone systems can be either on-premises or cloud-based. On-premises systems are installed and maintained by the restaurant itself, while cloud-based systems are hosted by a third-party provider.
How the VoIP solution help the restaurants?
VoIP solutions can help restaurants improve customer service, reduce costs, increase efficiency, and improve employee productivity by offering features such as auto-attendants, call routing, voicemail transcription, and integrations with POS systems.
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Here are some specific examples of how restaurants can use VoIP solutions to improve their business:
Improve customer service: VoIP systems can be used to create a professional and welcoming experience for customers, even when they are on hold. For example, restaurants can use auto attendants to greet callers and direct them to the appropriate department or extension. They can also use call routing to ensure that customers are always connected to the right person.
Increase sales: VoIP systems can be used to automate tasks such as taking reservations and processing orders. This can free up employees to focus on other tasks, such as providing excellent customer service and preparing food.
Improve communication between employees: VoIP systems can be used to improve communication between employees in different departments, such as the kitchen, dining room, and bar. This can help to streamline operations and improve efficiency.
Reduce costs: VoIP systems can help restaurants to reduce their phone costs by eliminating the need for traditional landline service. VoIP systems also offer a variety of features that can help restaurants to reduce other costs, such as call routing and video conferencing.
The VoIP Shop's restaurant phone service can save businesses money in a number of ways, including
Lower call rates
VoIP calls are typically much cheaper than traditional landline calls, especially for long distance and international calls. The VoIP Shop offers a variety of calling plans to choose from, so businesses can find one that fits their needs and budget. For example, a restaurant that makes a lot of long-distance calls to vendors can save thousands of dollars per year by switching to VoIP.
Reduced hardware costs
VoIP systems do not require expensive hardware, such as PBX servers and phone lines. Instead, businesses can use their existing internet connection to make and receive calls. This can save businesses a significant amount of money on upfront and ongoing costs.
Increased flexibility
VoIP systems offer a number of features that can help businesses save time and money, such as auto-attendants, call forwarding, and voicemail to email. These features can help to reduce the number of missed calls, improve customer service, and streamline operations. For example, a restaurant can use an auto-attendant to greet callers and direct them to the appropriate department, or it can use call forwarding to send calls to employees who are working remotely.
Scalability
VoIP systems are easy to scale up or down as needed, making them a good choice for businesses of all sizes. This can be especially beneficial for restaurants that experience seasonal fluctuations in business. For example, a restaurant can add additional phone lines during busy seasons and reduce the number of lines during slower seasons.
Reliability
Automated phone system for restaurants has become increasingly reliable in recent years, and many VoIP providers offer uptime guarantees. This means that businesses can be confident that their phone system will be up and running when they need it to be.
Overall, The VoIP Shop's restaurant phone service can be a great way for businesses to save money and improve their communication efficiency. By switching to VoIP, businesses can benefit from lower call rates, reduced hardware costs, increased flexibility, scalability, and reliability.
Why The VoIP Shop is trusted VoIP Restaurant Phone Service Provider in UK
The VoIP Shop
The VoIP Shop is reliable and affordable restaurants VoIP phone service provider in the UK, over 10+ years of experience in providing VoIP services, Wide range of features specifically beneficial for restaurants.
Why choose The VoIP Shop for restaurant call system?
Wide range of features: The VoIP Shop's VoIP systems offer a wide range of features that are specifically beneficial for restaurants, such as call queuing, call recording, and integration with point-of-sale systems.
Reliability and uptime: The VoIP Shop's VoIP systems are built on a reliable and scalable cloud platform, ensuring that restaurants have access to high-quality voice communication 24/7.
Customer support: The VoIP Shop provides excellent customer support, with a team of experts who are always on hand to help restaurants with any problems they may have.
Plans: The VoIP Shop offers a variety of phone answering service for restaurants, depending on the size and needs of the business. Plans start at just £12.95 per month.
The VoIP Benefits & features for restaurant business:
Call queuing - Allow customers to wait in a virtual queue until a representative is available.
Call recording -
Record calls for training, quality assurance, or dispute resolution.
Integration with point-of-sale systems - Allow cell phone system for restaurants to take orders and payments directly over the phone.
Automated menus - Allow customers to navigate through different menus and options without having to speak to a representative.
Customisation greetings - Greet customers with a personalised message when they call.
Music on hold - Play music to customers while they are waiting on hold.
Conference calling - Allow restaurants to host conference calls with multiple participants.
Voicemail to email - Transcribe voicemails and send them to email for easy access.
Fax to email - Send and receive faxes via email.
Remote access -
Allow employees to access the cloud phone system for restaurant from anywhere with an internet connection.
Automated attendant:
An automated attendant can answer incoming calls and direct them to the appropriate staff members.
Ring groups: Ring groups allow restaurants to route calls to a group of phones, such as all of the servers in a particular section.
Call forwarding:
Call forwarding allows restaurants to forward calls to another phone number, such as a cell phone or a backup number.
Cell phone backup:
Cell phone backup ensures that customers can still reach the restaurant even if the landline phone system is down.
High-order volume caller redirects:
High-order volume caller redirects allow restaurants to route calls from high-volume customers to a dedicated group of agents.
Mobile app - Allow employees to use their smartphones as desk phones.
Advantages of The VoIP Shop
- Wide range of features
- Reliability and uptime
- Excellent customer support
- Affordable pricing
FAQs
Answers to some of our most commonly asked questions for Restaurant Phone System Users
The Leading VoIP Provider in UK - Customer Testimonials
Our mission is to offer top-quality service that our clients can trust. You'll have your account manager, who will assist you directly. Could you not rely on us to tell you about it? Read what our customers say about us:
“Always there to help our businesses. Even when our outgoing provider had difficulties due to the current situation, the team at The Voip Shop worked tirelessly until the problems were resolved. Glad we made the switch..”
Zakir Daud
Eazi Apps
“The team are very responsive and have been since my initial enquiry through to setup and ongoing customer service. Setup was simple, guidance was great. Haven’t had any issues to date with the service and the team have been quick to answer any queries and changes we have required for our business. Highly Recommended!”
Matthew Pitcher
Seven Life Sciences
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Providing Business Telephone Systems for businesses in and around the UK : Leicester, Peterborough, Northampton, Derby, Coventry, Bedford,
Norwich, Cambridge, Birmingham, Sheffield, Leeds, Bradford, Nottingham, Manchester, Liverpool, Bristol, Newcastle, Sunderland, Wolverhampton,
Glasgow, Southampton, Portsmouth, London, Cardiff, Belfast, Edinburgh, Dundee, United kingdom, Healthcare, GP Surgeries and Doctors,
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