Cloud Phone Systems

Cloud Based Phone System

The Cloud phone systems  - get the features of a traditional system, with the cost savings you get from the cloud telephone system

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Cloud Phone Systems
what is cloud phone system

What Is A Cloud Phone System?

A cloud-based phone system, also known as a cloud phone or virtual phone system, is a phone service that runs on cloud servers and is accessed over the internet. This type of system allows for flexible communication with features such as call forwarding, voicemail, and auto-attendant, and does not require any physical hardware to be installed on-premises.

Call management conference and fax-to-email voicemail, and low-cost local/international minutes for mobile and calls in one cloud telephone systems. Benefit from the advantages provided by this incredibly modern technology for less than the cost of the conventional on-premise telephony systems.

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How Does Cloud Phone System Work?

Cloud phone system works by hosting all the necessary hardware and software on remote servers and accessed via the internet by the user. This allows for easy scalability and remote management, with the added benefits of advanced features such as call forwarding, voicemail, and call recording, and integration with other business tools.

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How cloud phone system works

A Cloud Based Phone Systems That Evolves With Your Business Needs

Need Seamless Flexible Working, Business Continuity, or a Scalable System? Are you struggling with rising costs? We can cut costs and help you become more flexible as a company. We can also help you improve the way you use our cloud telephone systems.

How Will Cloud Telephone Systems Help Business?

Our cloud-hosted VoIP phone systems for business are perfect for any business, with no setup costs and various business-grade features that you would find in large corporations. You can transform your business's phone systems and turn it into a professional solution in a short time and with minimal expenditure.

Easy business calls, from anywhere

With the latest cloud based phone system, you're not restricted to your workplace or even a phone. You can make calls using your business phone from anywhere using our Android or iPhone App.

Costless Configuration & Support

We're here to help set up and modify your phone system as often as you want, without additional cost. Your calls to our support teams are answered in promptly by UK based engineers!

Get up and running rapidly

It's straightforward to set up, and you'll be up and running in just a few hours using the mobile and PC app. Phones are fully configured and posted to you within 48 hours – just plug and go!

Why We Are Different To Provide Cloud Based Phone Systems To Business?

telephone systems

Reliability you can believe

We promise 99.9 percent uptime, which is backed by our SLA on our reliable UK dedicated platform in partnership with CISCO & Openreach. Monitoring and management are available 24/7.

cloud phones

Support for 24x7

Every call is answered within less than 10 seconds in the UK. Why not call us or chat with us today and discover how helpful our staff are!

cloud telephone

Free Support & Configuration

Our systems are all configured on the cloud, so there aren't any installation, configuration, or support fees. Our phones automatically start when connected.

Plans & Pricing

Choose from a choice of cloud-hosted business phone services and empower your business.

Standard

Complete solution for businesses


from

£13.95

£11.95

/MONTH/USER
Buy Now Quick Quote

 

  • 2000 Mobile and Landline mins
  • Dedicated direct line
  • Mobile and Desktop App
  • Click to Dial
  • Three Way Conference
  • 40+ Phone System Features
  • FREE Support and Maintenance

 


MOST POPULAR

Premium

Best flexible teams and departments


from

£15.95

£12.95

/MONTH/USER
Buy Now Quick Quote

 

  • Unlimited Mobile and Landline Calls
  • Dedicated direct line
  • Mobile and Desktop App
  • CRM Integrations and Click to Dial
  • Conference Calling System
  • 40+ Phone System Features
  • FREE Support and Maintenance

 


Ultimate

Ultimate solution flexible teams and departments


from

£24.95

£19.95

/MONTH/USER
Buy Now Quick Quote

 

  • Unlimited Mobile and Landline Calls
  • Dedicated direct line
  • Mobile and Desktop App
  • CRM Integrations and Click to Dial
  • Conference Calling System
  • 40+ Phone System Features
  • FREE Support and Maintenance
  • Popular CRM integrations with Salesforce, Zendesk, and more
  • Call Recording System

 

Cloud-Based Business Phone Systems Features

Our Cloud VoIP Phone system is best for all businesses.

There are various features and services available, along with the exclusive My Account section, in which you can control your account, phone calls, and a portal to control all your features.

Easy to Upgrade

We manage the entire process of setting up for you, including liaising with your current provider and handling the porting of your number.

Outstanding Service

Our primary focus has been serving since we began. We have helped more than 23200 customers in everything related to their communications.

Affordable Pricing

We will always be competitive offer a guarantee to beat any comparable quote.

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Cloud Based Telephone PBX Systems - FORM1

Beat the ISDN Switch Off

Our solutions are IP-ready, so you don't need to be concerned about the imminent ISDN and PSTN switch-off, which will affect most companies.

The User Friendly Solution​

A single solution is not suitable for every business. Because we're not tied to any one particular vendor, we can assist in finding the ideal solution for your company.

Friendly Guidance

Our team won't force you into something that does not suit you. We only provide the best advice using decades of experience and know-how, and let you decide if the solution we propose suits you.

Get so much more than a traditional phone system with our cloud Phone system

Business Phone System

Video Conferencing

Mobile & Desktop App

VoIP Call Centre

Call Analytics

Online Faxing

Reliable Customer Support

Team Messaging

Popular Integrations

Take Control of All the Features

Are you looking to receive an answer live from a support or sales waiting list during office hours and get an auto attendant to answer during out of office hours? Do you want to modify your cloud  telephone system immediately? Easy

FCA & PCI Compliant Call Recording

Custom Voice Prompts

Time Based Routing

In-Built Disaster Recovery capability

Take Control of All Users

You'll be able to create hunt groups, make calls transfer or connect users to a conference or access your voicemail messages from your cloud telephone systems. It's not just feasible - it's also easy cloud telephone

Auto Attendant

Hunt Groups

No installation costs

Failover protection

Collaborate from Everywhere to Anywhere

You'll be able to work from your home, on the go, or remotely, and when you're ready for breaks - not all. You can manage the system through an online portal, connect to calls from any mobile or desktop device and be in the loop with your business at all times.

Mobility with Smartphone Apps

Multi-Site Compatibility

Call Analytics

Voicemail To Email

Lower your costs

Small-to-medium-sized businesses and start-ups can access a fully-featured cloud-based phone systems for small business that isn't expensive. Many advanced features are available as standard, ensuring customers a high-end experience regardless of your business's size or size.

Inclusive call packages available

Easily add Extensions

Low-Cost Calling Rates

Low Upfront Costs,

No Maintenance Costs

Benefits for Cloud Phone System

All the features of an on-site system are available, including voicemail and call recording. However, it all happens in the cloud. You can turn conference calls into video and messaging with The VoIP Shop Cloud Phone system. 

 

Here are the top reasons why smart business owners switch to cloud-hosted voice or telephone systems.

  • Don't need an IT team.
  • Very portable.
  • Better Customer Engagement
  • cost-effective
  • Offer Cool Features
  • Extremely flexible
  • Easy upgrade
  • Latest Information Security Support
  • Support Mobility Apps and Remote Work
  • Long rang reliability

Cloud-Based Phone System For Small Business UK

The VoIP Shop Cloud based phone system is a easily setup and useable hosted VoIP phone system designed for the small business. this system provides all the features without the failure of running one. 

  • UK Cloud Phone System for your business. With no long-term contracts and fair billing, you don't have to be a victim of cost-of-service escalations that are not disclosed!
  • The perfect UK cloud phone service for small businesses. We are changing the UK telecoms landscape with our focus on honest billing and quick and efficient customer support
  • Our Cloud Phone System is perfect for any UK company, large or small, and provides the most flexible solutions to your business.

Why choose The Voip Shop To Provide Your Cloud Based Telephone Systems?

typically, companies can save 40% on costs for calls all by themselves

Cloud phone systems can easily upgrade to keep up with your company's expansion.

Professional UK engineers with a base in the UK offer outstanding assistance.

There are no expensive annual maintenance contracts

There aren't any costly annual maintenance agreements.

If you relocate the office, your number and cloud based phone systems are transferred with you.

Honest per second billing and no minimum call charges

Make sure you keep your current business phone numbers

Why choose The Voip Shop to provide your Cloud Phone System. 

Typical businesses
save 40% on their
call charges alone

Expert UK based
engineers provide
outstanding support

Benefit from system
upgrades without
updating your hardware

Honest per second
billing and no minimum
call charges

There are no
expensive annual
maintenance contracts

Keep your existing
Business Phone
Numbers

The system is easily
scalable to match
your business growth

If you move office, your
telephone number and
system moves with you

Why Do You Want To Switch To A Cloud-Based Phone System?

The UK telecoms system is changing, and the majority of phone systems will be converted to cloud-based phone systems in the coming 2 years as the traditional ISDN or PSTN phone systems are being phased out. Cloud phone systems allow users more flexibility, work from various locations, and eliminate the in-house administration of old desk phones.

Assistance for your business right from the heart of the UK! Our excellent and easy to use cloud phone system with a UK based support team!


Cloud phone specialists for more than 14 years. Why not join the live chat with an expert from our team and discover how we can assist you in moving your phone system over to the cloud?

Better than VOIP - HD Call Quality for Business


Quality of calls like none other. It doesn't sound like an Internet voice or call because the sound quality can be described as HD. Definition (HD) It is even superior to your old landline. 

telephone systems for business

Interactive Voice Response - Inbound IVR System in UK

Make a dramatic change to your current IVR by implementing the latest version of IVR technology. Automate complex tasks while providing the callers an exceptional experience.


  • Increase call routing and contact center effectiveness
  • Reduce the number of calls that are abandoned
  • Optimize agent time
  • Improve customer satisfaction
  • Manage demand spikes, decrease AHT and costs to serve


IVR system in UK

Our Top Rated Phones for Business Cloud Phone Systems

If you're looking for an affordable, reliable, and secure business telephone systems, you've come to the right place. We offer a range of top-rated VoIP phones for your office. Our phones are easy to set up and use. They also have a variety of features that will meet your needs.

Not only do you get top quality service and reliability, but we also give you the hardware to match.

Every order comes with your choice of top-of-the-line equipment, such as:


  • Polycom VVX 400 HD Desk Phones
  • YeaLink T42G Desk Phones
  • YeaLink W60P Wireless Handsets


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Cloud Phone System kits

Cloud Based Desktop App For Business

The VoIP Shop for Desktop app that turns any device into a comprehensive communication hub that is fully synced with the network at work, meaning that your employees can connect with their colleagues or customers wherever there is a broadband or mobile data connection improving their responsiveness. The desktop app is accessible on your desktop computer. It provides access to the power of call handling from the desk phone with modern communication methods, including web meetings and conferencing. So, everyone stays connected with a minimum of fuss or effort!

cloud based desktop app
mobile calling app

Mobile Ready - Mobile Calling app

TheVoipShop(r) allows you to work using your smartphone or tablet efficiently. You can easily connect to your contacts in the business to make calls, get messages, faxes, join conferences, share documents, check voicemail and set up web-based meetings. Furthermore, TheVoipShop is BYOD-optimised so you can access your device and not lose your professional image.

 Discover How The Voip Shop can Transform Your Business

Cloud Phone System Features
Start a
New Office

Small or global, our cloud solutions help you future proof your business with cost-effective setup, easy scaling and support to help you succeed

Mobile
Office Solutions

Get the power of your business phone system, collaboration tools and business applications on all your devices and turn your business into a mobile office.

Reduce
communications costs

Scale quickly and easily, save on infrastructure with virtual service and more.

Integrate
business applications

Boost productivity, close deals faster and improve customer service with seamless integrations.

Upgrade your
Business Phone System

With The Voip Shop, automatic system enhancements happen virtually. Get a feature-rich business phone system that does more better.

Connect Virtual
Teams & Offices

Cloud-based access, mobile integrations plus more that unify remote users and offices under one communications roof.

Record
Employee Calls

Choose company-wide or on-demand, You can easily access your call files online.

Why You Need a Cloud Phone System?


  • Low maintenance
  • Unified Communications – Voice, Chat, Video, Screen Share
  • Built-In Features – Auto-Attendant, IVR, Huntgroup etc.
  • Competitive International Calls
  • Low Phone Bills
  • Easy Business and CRM Integrations
  • User Friendly and Flexible
  • Remote working capability and Mobile Apps

FAQs

Answers to some of our most commonly asked questions…

  • What is the difference between VoIP and cloud-based phone systems?

    The difference between VoIP and cloud-based phone systems is that VoIP is a technology used to transmit voice communication over the internet, whereas a cloud-based phone system refers to a phone system hosted on the cloud. Cloud-based phone systems are more flexible, scalable and can be accessed remotely with a variety of features and functionalities, making it a popular option for modern businesses.

  • Is cloud phone good?

    Yes, the cloud phone is good for business as it provides a cost-effective, scalable and advanced communication solution. With features like call forwarding, voicemail, call recording and integration with other business tools, it is a reliable option for remote access and communication management for modern organizations.

  • What is a cloud-based phone system?

    Traditional PBX’s and phones used to be connected via analogue lines and hardware that were housed on the premises. With the advent of the internet, and improved speed, a lot of infrastructure is now housed in data centres and customers connect to these services via their internet connection. PBX systems and software are now also deployed in the cloud, and a cloud based phone system is simply a system that does not require on-premise PBX, but is deployed in data centres, allowing a customer to make and receive calls and administer their phone system from anywhere.

  • Cloud-based Phone Systems: Do they have decent sound quality?

    The speed of your internet connection affects the sound quality of your call over a cloud phone system. Most fibre connections in the UK now have sufficient speed to support multiple calls with good quality. Dropped calls, voice quality, and jitter are now less common.


    A dedicated fibre connection can improve a cloud-based telephone connection and prevent voice quality problems.


  • If I lose my internet connection, will my phone still work?

    The call forwarding feature on cloud-based phone systems allows for calls to be routed to another number, such as a mobile number, in case of power outages. Your physical handset might not be functional, but you can still make and receive calls via an app installed on your mobile phone.

  • What is the cost of a cloud-based telephone systems?

    Cloud-based phone systems are cost-effective because the provider takes care of most hardware, maintenance, and security. You will pay a monthly recurring charge based on the number of users and your feature set. Contract agreements are standard for cloud-based phone systems.


    Additional costs you may incur while implementing a cloud-based telephone systems include internet/bandwidth-related fees, ethernet cables, and POE switches.


  • Isn't support included with cloud phone systems packages?

    A cloud-based phone system's monthly fees usually include system support, maintenance, security, and other services. Your provider will keep your phone system's apps current and handle most of the administration required.

  • How do cloud phones work for remote corporations and remote workers?

    Cloud phone systems are more flexible for hybrid and small companies since they are hosted off-site. Cloud phones make it easy to route calls to other places, and there will be one provider for your entire company. Remote workers require only an internet connection and some hardware.

  • Can I choose the phone I want?

    Cloud phones can be arranged based on the features that you require and your budget. Here is a list of the top cloud phones.

  • Do I need to keep my old analog phone lines?

    You might need to keep some designated traditional analog lines with the local provider. You may need to have fax, security alarms, and fire alarms, as well as elevators, modems, and credit card machines.

  • Is it possible for cloud-based IP Phones to connect through my existing calling?

    An ethernet connection is required for your cloud phone. A dedicated connection is recommended for the best call quality. As long as your gigabit phone is connected, you can run the link from your computer.

    You will need to terminate the cabling to each phone if there is no computer or an ethernet port.


  • What bandwidth is important to support a cloud-based phone systems?

    The number of phones being used at once will determine the bandwidth required. Our initial suggestion is 30-60K per call. Additional bandwidth usage such as internet security and mobile devices will also be considered.

  • Do I own the phones?

    Most cloud pbx phone companies do not provide a phone on a monthly contract – only on longer contracts such as 3 year – 5 year You will not be able to own the phones unless it is explicitly stated or negotiated in your contract.

Ensure a Smooth VoIP Installation with Our Checklist!

Download our detailed VoIP installation guide and walk through the setup process step-by-step.

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Our Unique Service operates on the UK's Tier1 Network

Tier1 Hosting Location
Tier1 Hosting Location for Cloud Phone System
Telehouse for Cloud Phone System

The Telehouse London Data Centres adhere to internationally recognised accreditations.

View International Accreditations

Call Transmit on National 
Telephone Network
Cloud Phone System operates by BT Open reach
Openreach for Cloud Phone System
Hosted By
Hosted by Cisco for Cloud Phone System
Hosted by Cisco for Cloud Phone System

Trusted By

Trusted by UK Parliament for Cloud Phone System
Trusted by Leicester City Council for Cloud Phone System
Trusted by Krispy Kreme for Cloud Phone System
Trusted by Vinci Energies for Cloud Phone System
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