Features include:
Call Transfer:
Allows you to redirect a telephone call to another destination.
Music on Hold: Plays music to fill the silence that would be heard by telephone callers who have been placed on hold.
Caller ID: Shows the calling party’s number and name.
Speed Dials:
Enables you to dial a pre-programmed number.
Phone Directory:
Provides a list of telephone numbers.
Voicemail System with Voicemail-to-Email: Allows you to pick up your call anywhere, even on the move.
Reliable Conference Calling System: Ensures that the call doesn’t drop or leave you wondering what’s being said.
Auto Attendant, Welcome Greetings, and Interactive Voice Response: These can direct calls to the right person/department.
Call Forwarding: Helps you answer the calls you need to, even when you’re out of the office.
Call Centre Management System with Visual Wallboard: Reports live call stats and provides online portal management.