Pharmacy VoIP Connect

Transform how your pharmacy communicates with patients, GPs, and healthcare partners.

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Integrates with

The VoIP Shop Exhibits at The Pharmacy Show

Cloud-Based Phone System designed specifically for pharmacies with Pharmacy AI Assistant

Provides a fully compliant, secure, and reliable telephone solution for your team.
Pharmacy VoIP Connect, powered by Pharmacy AI Assistant combines a modern cloud-hosted phone system with intelligent call automation designed specifically for UK pharmacies.
It helps your team manage prescription requests, patient queries, and clinical calls efficiently while improving patient satisfaction and ensuring full compliance.

Trusted By 300+ Pharmacies in the UK

Modern Communication

Built for Pharmacies

Our cloud-hosted phone system is fully compliant, secure, and built to meet the demands of busy community pharmacies as well as online pharmacies.
From repeat prescriptions to teleconsultations, Pharmacy VoIP Connect keeps your team connected and productive from anywhere.

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Key Highlights

Let our AI handle your prescription calls

Free up your staff time! Answer Every Patient, Anytime

Let your phone system work smarter. The built-in AI Assistant greets patients professionally, routes calls intelligently and captures key details for faster prescription processing.

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How does it work?

When patients call your pharmacy number, this will be the flow:

Automatic Call Answering

Patients are greeted with a professional, pharmacy-branded message with bespoke audio branding.

Smart Call Routing

Patients select their reason for enquiry like Repeat Prescription, medical advice, vaccination and calls are routed automatically

Details Captured

Name, DOB, medication request, GP details, collection/delivery confirmation

Instant Reporting

A completed prescription/medication request is emailed with call recording and sentiment analysis to the pharmacy team to process.

Key Benefits of Pharmacy AI Connect

The AI Assistant also supports multilingual greetings, voicemail-to-email with call recordings, and full after-hours coverage. Each completed prescription request includes patient details ready for verification and processing, helping your team work faster and more accurately.

No missed calls, even outside opening hours

Saves staff time by preparing structured medication requests ready for your PMR system

Improves accuracy and compliance with secure, recorded call data

Enhances patient satisfaction through quick and reliable responses