UK VoIP Service | Business VoIP Phone Solutions from £12.95/month
Transform your business communications with The VoIP Shop's professional UK VoIP service. We deliver cost-effective phone systems designed specifically for small businesses and medium-sized enterprises across the United Kingdom. With flexible pricing from just £12.95 per month, unlimited calling features, and industry-leading customer support, we're the best VoIP service provider UK businesses trust.
We Are Trusted by 10000+ UK Businesses for UK VoIP Service
Uk Parliment
NHS
Amazon Prime
Amazon Mgm
Papa John's
Leicester City Council
Wates
Krispy Kreme
Pepes
Chaiiwala
Dalby
Lesta
London medical
Mountbatten School
Rochdale
Madani Schools Federation
Key Features of Our Award-Winning VoIP Phone Service
Cloud-Based Technology
Our
VoIP phone system runs fully in the cloud, so you don't need to buy expensive gear for your office. This cuts down on your IT costs significantly.
Crystal Clear Voice Quality
Enjoy HD
voice clarity on every
call, ensuring your team sounds professional on calls with clients and colleagues.
Flexible Call Routing
Smart
call routing ensures
calls
go to the right person every time, improving response times and
customer service standards.
Video Conferencing Integration
Built-in
video conferencing capabilities allow your team to host
video calls with customers and experience
internal communication seamlessly.
Advance Call Recording
Capture and record important calls for training, compliance and quality assurance with our robust call recording
capability.
AI Receptionist
Our new
AI receptionist takes care of received calls, handling incoming
calls like a pro that gets the caller directed even when you are out of the office.
Call Forwarding
Never miss an important
call with sophisticated
call forwarding options that keep you connected wherever you work.
Our VoIP Service UK Cost and Packages
Understanding the business VoIP phone service UK cost is crucial for making informed decisions. At The VoIP Shop, we offer transparent pricing with no hidden fees, making us the best business VoIP phone service UK for value-conscious organisations.
Get a Free Yealink T46 (Refurbished) Desktop Phone Offer Now!
Standard Plan
Complete cloud phone system for businesses
£13.95
£12.95
- 2000 Mobile and Landline mins
- Free Desk phones - Yealink T46 (Refurbished)
- Dedicated direct line
- Mobile and Desktop App
- Click to Dial
- Three Way Conference
- 40+ Phone System Features
- FREE Support and Maintenance
MOST POPULAR
Premium Plan
Best flexible teams and departments
£15.95
£14.95
- Unlimited Mobile and Landline Calls
- Free Desk phones - Yealink T46 (Refurbished)
- Dedicated direct line
- Mobile and Desktop App
- CRM Integrations and Click to Dial
- Conference Calling System
- 40+ Phone System Features
- FREE Support and Maintenance
Ultimate Plan
Ultimate solution flexible teams and departments
£24.95
£19.95
- Unlimited Mobile and Landline Calls
- Free Desk phones - Yealink T46 (Refurbished)
- Dedicated direct line
- Mobile and Desktop App
- CRM Integrations and Click to Dial
- Conference Calling System
- 40+ Phone System Features
- FREE Support and Maintenance
- Popular CRM integrations with Salesforce, Zendesk, and more
- Call Recording System
Why Choose Our VoIP Phone Service UK?
The VoIP Shop is one of the best VoIP service providers UK. They know what British businesses are going through right now. The old telephone line infrastructure is quickly becoming useless, and the switch to digital voice technology isn't just going to happen; it's necessary to stay competitive.
Our
business VoIP phone service UK
offers enterprise-level features at a price that is
friendly.
This makes modern
unified communications
available to businesses of all sizes. We can help you whether you're a new business that needs just a single
business phone number
or an established firm that needs a full
contact centre
solution. Traditional landline services, modern phone lines for small business operate using VoIP (Voice over Internet Protocol) technology, delivering calls over your internet connection rather than through copper telephone lines.
With the PSTN and ISDN switch-off approaching in 2027, every UK business must transition to digital business phone lines. Our cloud phone system solutions ensure your business stays connected with future-proof technology that's built for the modern workplace.
How Our Business VoIP Phone Service UK Works
Our
VoIP service in UK
leverages
internet protocol technology to transmit
voice communications over your existing
broadband connection. This modern approach to
business telephone systems offers significant advantages over traditional
phone lines.
Step 1: Choose Your Package
Choose the
VoIP phone services package that suits your business needs and budget.
Step 2: Choose Your Numbers
Keep your existing
business phone number or select from our extensive portfolio of possible UK
phone numbers.
Step 3: Configure Your System
Your VoIP system is configured by our technical team to your specification, including
call routing, hold music and
call forwarding rules.
Step 4: Start Calling
Start making and receiving
calls immediately through your computer, smartphone, or compatible
desk phone.
Compatible with Your Existing Equipment
Our business phone system works with a range of different devices to give you the most flexibility about how you communicate.
Desk Phones
- Select from our wide array of professional desk phone models, from basic handsets to advanced touchscreen phones with HD video.
Softphone Applications
- Download our mobile and desktop applications to turn any device into a fully functioning business phone - perfect for remote workers or small business phone needs.
SIP Trunks
- Already have existing phone systems? Our
SIP trunks integrate smoothly with compatible PBX systems, protecting your previous investment.
Looking for UK VoIP Service for your Business?
Why UK Businesses Are Switching to VoIP
The telecommunications landscape has transformed dramatically, with VoIP providers now offering superior alternatives to traditional internet service providers and telephone line services.
Cost Savings on Phone System Bills
Switching to our VoIP business phone service UK typically reduces business phone service costs by up to 40% compared to traditional business telephone line providers. These savings come from:
- Lower line rental fees
- Reduced international calling charges
- Elimination of expensive on-site hardware
- Decreased maintenance costs
- Scalable pricing that grows with your business
Enhanced Productivity Features
Modern VoIP phone systems offer functionality that traditional phone line services simply cannot match:
- Unified Communications: Integrate voice, video calls, instant messaging, and email into a single unified communications platform.
- Mobile Integration: Your business phone line follows you everywhere, ensuring you never miss important calls, whether you're in the office, at home, or travelling.
- Advanced Analytics: Track call volumes, user performance, and customer service metrics to optimise your operations continuously.
- Scalability: Add or remove
phone lines instantly as your team grows or contracts, paying only for what you need.
Features That Set Us Apart as the Best VoIP Service UK
As an award-winning VoIP service provider UK, The VoIP Shop delivers comprehensive solutions that address every aspect of business communications.
Reliability You Can Count On
Our cloud-based framework guarantees a 99.999% uptime, and our redundant systems make sure your business phone service is not a victim of interruptions. Our multiple data centres in the UK ensure you are always able to complete your calls, even if local infrastructure is compromised.
Security and Compliance
We take the security of your business seriously. We have applied enterprise-grade encryption to all voice communication and data transmission. Our systems are compliant with UK GDPR requirements and certain other industry-wide regulations and standards, so you can deal with customer service sensitive conversations confidently.
Exceptional Customer Support
What's the top UK VoIP service with 24/7 support? The VoIP Shop leads the industry in customer support excellence:
- 24/7 technical assistance
- UK-based support team
- Average response time under 2 minutes
- Dedicated account managers for enterprise clients
- Comprehensive online knowledge base
- Regular training webinars
Future-Proof Technology
Our
AI-powered platform continuously evolves, with regular updates delivering new features and capabilities at no additional cost. Recent additions include enhanced
video conferencing tools,
AI receptionist functionality, and advanced
call centre analytics.
VoIP Service for Every Business Size in the UK
VoIP Phone System Solutions for Small Businesses
Small businesses face unique communication challenges, requiring professional capabilities without enterprise-level complexity. Our Small Business VoIP Phone System packages deliver:
- Professional business phone number presence
- Cost-effective pricing suitable for tight budgets
- Easy-to-use interface requiring minimal training
- Flexibility to work from anywhere
- Customer support tailored to smaller operations
Enterprise Phone System Solutions
Larger organisations benefit from our comprehensive Enterprise VoIP systems that support:
- Hundreds of concurrent users
- Multi-site deployments
- Advanced call centre functionality
- Custom integrations with CRM and business applications
- Detailed reporting and analytics
- 99.999% SLA Uptime guarantee
Making the Switch to VoIP: Keeping Your Phone Number
One common concern when switching to a VoIP service UK provider is losing your established business phone number. The VoIP Shop makes phone number porting straightforward and stress-free.
We handle the entire transfer process, working with your existing provider to migrate your business phone lines without interruption. Your customers continue calling your familiar number while you enjoy the enhanced capabilities of modern VoIP telephone technology.
Virtual Landline numbers are also available if you're establishing a new business or opening additional locations. Choose from local area codes across the UK to establish a professional presence in any region.
VoIP Integration with CRM
Our business VoIP platform integrates seamlessly with the tools your team already uses:
- Popular CRM systems (Salesforce, HubSpot, Zoho)
- Microsoft Teams and Office 365
- Google Workspace
- Slack for internal communication
- Custom APIs for bespoke applications
- These integrations streamline workflows, automatically logging
calls, creating tasks, and updating customer records without manual data entry.
Broadband Connection Requirements for VoIP Service
To ensure optimal performance from your VoIP phone service UK, a stable broadband connection is essential. We recommend:
- Minimum 1 Mbps upload speed per concurrent call
- Quality of Service (QoS) configuration on your router
- Wired connections for desk phone devices, where possible
- Reliable internet service providers with minimal downtime
Our technical team can assess your current infrastructure and recommend upgrades if necessary to guarantee the best phone call quality.
Looking for UK VoIP Service for your Business?
Frequently Asked Questions About UK VoIP Service
What makes The VoIP Shop the best VoIP service provider UK for small businesses?
We combine award winning technology with budget friendly pricing specifically designed for small business needs. Our plans start at only £12.95 per month, with no long-term contracts and all necessary features, including call recording, video conferencing, and customer support. Unlike many UK VoIP service providers, we have UK support teams and full, honest pricing with no hidden fees!
Can I keep my business phone number when switching to your VoIP service UK?
Yes, of course! We take care of all of the work regarding moving your phone number so that your business phone lines can change over smoothly with no downtime/not even a missed call is necessary! It does not matter whether you're moving from one business phone line to multiple business telephone line numbers, either, because we'll take care of everything, making sure that your customers never miss a beat!
What is included in the business VoIP phone service UK cost?
Our transparent pricing includes the software for VoIP phone systems, cloud hosting, regular updates, customer support and the calling allowance you choose! Add-on features (such as call recording, video conferencing, AI receptionist, etc.) will also be included for Professional and Enterprise packages.
Desk phone hardware is available separately if required, though our free softphone apps work on existing devices.
How soon can I begin using your VoIP business phone service in the UK?
The majority of our customers of small businesses usually get started in 24-48 hours. This entails picking your package, selecting or porting your phone numbers, and setting up your preferences. If you are porting numbers from traditional phone lines, the switchover will take 7-10 working days, and we can usually provide you with temporary numbers, so you are never without phone service.
Is international calling available in your VoIP service in the UK package?
Yes, all packages include international calling capabilities. Our Starter package offers competitive per-minute rates to international destinations, while Professional packages include selected countries. The Enterprise package provides unlimited international calling to over 50 countries, making it ideal for businesses with global clients or remote teams.
What happens if my broadband connection goes down?
Our cloud based system includes automatic failover functionality. Calls can be redirected to mobile phones, alternative locations, or voicemail automatically. The mobile apps work on 4G/5G data connections, ensuring your business phone remains accessible even without office internet. We also offer SIP trunks that can connect to backup internet connections for mission-critical operations.
How do your VoIP phone service UK reviews compare to competitors?
Our business VoIP phone service UK reviews consistently highlight our exceptional customer service, reliable call quality, and value for money. Customers particularly appreciate our UK-based support team, transparent pricing, and the comprehensive features included as standard. We're proud to be recognised as an award winning provider, but we believe our customers' testimonials speak louder than any accolade.
Get Started with The Best UK VoIP Service Today
Ready to transform your business communications with a VoIP service UK solution that combines cost effective pricing, award winning technology, and exceptional customer support? The VoIP Shop delivers everything your business needs to communicate professionally and efficiently.
Our experienced team is ready to discuss your requirements and recommend the perfect package for your organisation. Whether you're a small business taking your first steps into VoIP telephone technology or an established enterprise seeking a new VoIP provider, we're here to help.
Why wait? Make the Switch Today
- Professional business phone system from just £12.95/month
- Keep your existing business phone number
- Setup completed in 24-48 hours
- No long-term contracts or hidden fees
- UK-based customer support team
- 30-day money-back guarantee
About The VoIP Shop
As one of the best VoIP service UK providers, The VoIP Shop has been delivering exceptional business phone service to UK organisations since 2008. We specialise in helping small businesses and enterprises transition from traditional phone systems to modern cloud-based unified communications platforms.
Our mission is simple: provide cost-effective, reliable VoIP phone services that empower British businesses to communicate better. With thousands of satisfied customers, award-winning technology, and a commitment to outstanding customer service, we're the VoIP service provider UK businesses choose when quality and value matter.
Transform your business telephone experience today with The VoIP Shop, which is the best UK VoIP service provider for your organisation. Contact us to find out.
