Microsoft Teams Phone System

microsoft teams phone system

Microsoft Teams Phone System transforms your collaboration hub into a unified communication platform, streamlining calls, meetings, and chat for improved productivity and cost savings.

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Microsoft Teams Phone System - FORM 1

Use Microsoft Teams As Your Business Phone System

DIRECT ROUTING FOR MICROSOFT TEAMS

Make and receive phone calls using your main number in Microsoft Teams 


Direct Routing is a simple and cost-effective way to use your Microsoft Teams as your phone system, allowing you to make calls to external landlines and mobile phones from Microsoft Teams using The VoIP Shop's SIP trunks. Using The VoIP Shop's carrier grade voice platform, VoIP Phone System for Microsoft Teams is a phone system in the cloud that provides all the features you expect from a traditional phone system; saving you the time and money you would spend to install


What is Microsoft Teams Phone System?

Microsoft Teams Phone System is a cloud-based phone service that integrates seamlessly with Microsoft Teams, allowing you to make and receive calls, host video meetings, and manage communication directly within the Teams platform. It eliminates the need for a separate phone system, streamlining collaboration and reducing costs.

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Microsoft Teams


Connect and collaborate with anyone from anywhere on Teams.

Download Teams
microsoft team partner

Take a Teams guided Tour

Welcome to the Microsoft Demo: Teams Basic


In this guided tour, you will get an overview of Teams and learn how to take some key actions


Follow along by selecting the advance arrow on the cue cards or by selecting highlighted features from Microsoft Site.

Teams Demo

Benefits of Microsoft Phone System for Business

microsoft chat
Chat from anywhere

Share your opinion, and your personality. Send gifs, stickers, and emojis in a group chat or in one-to-one messages.
micsoft meet features
Meet from anywhere

Instantly go from group chat to video conference with the touch of a button. Teams of 10 or 10,000 can meet in one place, no matter how many places they’re in.
teams features
Call from anywhere

Never yell “who just joined?!” ever again. Use Teams calling, Phone System, Calling Plan, or Direct Routing to take the stress out of conference calls.
teams collaboration features
Collaborate from anywhere

Never do that frantic, searching-for-files thing ever again. In Teams you can access, share, and edit Word docs, PowerPoint, and Excel files in real time.

The hub for teamwork in Microsoft 365

Invite everyone you work with to chat, meet, call, and collaborate all in one place, no matter where you are.
The Voip Shop’s Cloud hosted business VoIP Phone systems, call conferencing suite, and call center system products are all cloud-based, freeing you from expensive equipment, complex hardware and high costs. A cloud phone system is flexible, provides features to enhance productivity and efficiency and reduces costs by up to 40%. It allows you to move locations seamlessly and communicate from any device (Desk phone, smartphone, tablet and Laptop)

Boost Productivity with Integrated Communication Tools of Microsoft Teams Phone System

Increase Efficiency with Streamlined Call Management


Manage all your business calls directly from the Teams interface. Initiate and receive calls, transfer them seamlessly between colleagues, and access call history for easy reference. This centralized system eliminates the need for separate phone lines and voicemail systems, saving valuable time and streamlining communication workflows.

Simplify Collaboration with Real-Time Messaging and File Sharing


Instantly connect with colleagues through instant messaging, fostering quick discussions and brainstorming sessions. Share documents and files directly within Teams conversations, ensuring everyone has access to the latest versions and fostering a streamlined workflow.

Enhance Customer Service with Built-in Call Queues


Deliver exceptional customer service with built-in call queuing features. Route incoming calls efficiently to available agents, reduce wait times, and improve customer satisfaction. Gain valuable insights into call volume and trends, allowing you to optimize staffing and provide a more responsive customer experience.

Nothing can stop a team

Microsoft Teams Rooms

Join calls and participate in audio conferences, supports increased collaboration and productivity. Having the Teams UI on desk and conferencing phones delivers a seamless Microsoft Teams experience.

Reduce Costs and Increase Scalability with Microsoft Teams Phone System

Eliminate Expensive Traditional Phone Systems



Ditch the outdated phone infrastructure and its associated maintenance fees. Leverage the cloud-based Teams Phone System, eliminating the need for expensive hardware and reducing ongoing maintenance costs.

Pay-As-You-Go Model for Flexible Costs



Enjoy a flexible pricing structure that scales with your business needs. Only pay for the features and phone lines you use, eliminating unnecessary expenses. This allows you to easily adjust your plan as your team grows or shrinks, ensuring optimal cost efficiency.

Easily Scale Up or Down as Your Business Needs Evolve


As your business expands, adding new phone lines is a breeze with Teams Phone System. Quickly provision additional users without complex hardware installations. Similarly, if your team size fluctuates, you can easily scale down your phone plan to avoid paying for unused licenses.

Desk and conference phones

Join calls and participate in audio conferences, supports increased collaboration and productivity. Having the Teams UI on desk and conferencing phones delivers a seamless Microsoft Teams experience.

Peripherals

Having a certified, reliable and secure peripheral which offers high-quality audio and video ensure clear conversations. Teams peripherals including headsets, speakerphones, and more. Whether working from home or on the go, there’s a Teams device for you.

Headsets

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Speakerphones

Desk phones

Room systems 

Conference phone

Cameras

Room systems accessories

Call our sales teams on 0116 2438426

Cloud Phone Systems Integration with Business Applications

The Voip Shop can connect your CRM and business applications with your phone system in one platform. So your employees can be more efficient, more productive and better serve your customers in real time. 
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FAQ

Answers to some of our most commonly asked Microsoft Teams Phone Systems questions…

  • What is Microsoft Teams VoIP?

    Microsoft Teams VoIP is a voice over internet protocol (VoIP) communication feature within Microsoft Teams. It allows users to make and receive voice and video calls, send instant messages and share files with others in real-time within a virtual collaboration space.

  • Can Microsoft Teams be used as a phone system?

    Yes, Microsoft Teams can be used as a phone system, offering VoIP (Voice over Internet Protocol) capabilities and integration with other Microsoft Office applications.

  • How do Microsoft Teams phones work?

    Microsoft Teams phones work by connecting to the Microsoft Teams app on a computer, allowing users to make and receive calls, send messages and hold video conferences directly from their desk phones. They integrate with the Teams platform, providing a seamless communication experience.

  • How do I set up Microsoft Teams phone system?

    To set up a Microsoft Teams phone system, follow these steps: 

    1. Purchase compatible devices
    2. Assign phone numbers and licenses
    3. Configure devices
    4. Set up and test call routing.

  • Can I use Teams to call a phone number?

    Yes, Microsoft Teams allows users to make and receive calls to and from phone numbers.

  • Can I use Microsoft Teams without WIFI?

    Microsoft Teams can be used without WiFi if the user has access to mobile data or a cellular network. However, the quality of the connection may vary.