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One of our customers asked, "I want to change my phone system provider to something a bit cheaper with better customer service, but I don't want to change my phone number. So, my question is can I keep my old phone number if I switch providers? Thanks! "
Answer by Our Porting Expert: -
It's quite a common question - and one I enjoy because the answer is sure to make you smile. You can keep your phone number even if you change to a different service provider. According to Ofcom regulations, any landline number you have been using belongs to you and you are therefore entitled to port the number to a new provider.
We'll get into it in greater depth later; however, here's an essential aspect: If you'd prefer to stick with your old number, this is how.
(Oh, And If you've stumbled across this site accidentally seeking ways to secure your mobile number, contact us, we'll help.)
How do I keep my number when I switch service providers?
If you've found a deal you like - ensure that you visit The VoIP Shop to review your choices, All you need to do is initiate the process of signing up, after which you can submit your request to port your number to your new service.
To port your number you will need to tell your new provider the name of your current service provider, the phone numbers you wish to port, and the address and postcode at which the numbers are working or being billed. Your new provider will use these details to submit an application or send you a letter of authority (LOA) to sign, that can be used by them to obtain all the details required.
It's that simple. It. Your new service provider will handle all the complex jobs for you, which means the only thing you have to consider is finding the best VoIP offers.
We're here to help in that regard as well - check out our guide to the VoIP Service Providers uk.
How to switch from a traditional landline provider to a VoIP service provider?
Switching from a traditional landline provider to a VoIP service provider is a simple process. Here are the steps to follow:
- Find a VoIP provider that accepts ported numbers.
- Choose a VoIP service provider and plan.
- Sign up with the new provider.
- Port your landline number to the VoIP provider.
- Connect your VoIP phone or adapter.
- Test your VoIP service.
By following these steps, you can switch to VoIP and enjoy the benefits of lower costs, better call quality, and more features.
How to keep your old phone number while changing VoIP Provider?
If you're investing in a VoIP phone system, you may want to keep your existing business number. Keeping your business number makes it easier for your pre-existing customers to stay connected to your business while allowing you to enjoy the benefits that come with enhanced business phone systems.
Can you keep your number?
In most cases, you will be able to keep your existing telephone number. When you switch your landline number to VoIP, you have the option of phone number porting, which involves transferring your old phone number to your new phone system. This can be particularly useful for long-established businesses that don't want to risk existing customers losing contact with them.
Will number porting apply to me?
The FCC (Federal Communications Commission) requires VoIP providers to port their phone numbers if they want to, but there are some exceptions. For example, if you happen to operate in a very remote area, or if you move your business premises to a new geographical area altogether, your VoIP provider might not be able to keep your existing phone number.
What does it cost, and how long does it take?
The cost of porting your phone number will vary depending on your provider. Some providers offer the service for free when you sign up, while others charge a single porting fee. Some will levy a monthly fee for keeping your old phone number. The best solution is to ask your provider for a clear breakdown of any costs involved before you get started.
As for timescale, it varies. For just one number, the process can be done within a business day. For more numbers, or in instances where your
VoIP provider is busy, it may take multiple business days.
How do you get started?
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The process is simple to keep your landline number:
- Don't cancel your old service yet; you'll need them to port your old number
- Note down your account holder name, number, address, and linked phone number
- Make sure that your intended VoIP provider offers a ported number service
- Sign up with your new provider and provide them with the necessary information
- Enquire for a time frame for your new provider as to when your service goes live
- Cancel your previous telephone service in line with the date you're given
- Using your new
VoIP system with your old phone number can really be as simple as that. To learn more, get in touch with our experts today.
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