Terrorism (Protection of Premises) Act 2025
Phone System Upgrade for The Terrorism (Protection of Premises) Act 2025,
Martyn’s Law Compliance
Martyn's Law (the Terrorism (Protection of Premises) Act 2025) requires many public venues to have emergency preparedness plans, which often includes upgrading or installing phone systems that can broadcast immediate emergency alerts for scenarios like lockdown and evacuation
Martyn’s Law is a new UK law that requires public buildings, spaces, and events to be prepared for serious incidents. Ensure your alerts and instructions are handled quickly, clearly, and reliably
What is Martyn’s Law and Why Phone Systems Matter?
Martyn’s Law, officially called the Terrorism (Protection of Premises) Act 2025, was introduced to improve safety in public spaces following the Manchester Arena attack.
Risk Assessment
Assess risks and plan emergency responses effectively.
Emergency Plan
Develop comprehensive plans for serious incidents.
Staff Training
Ensure all staff are trained to respond quickly
Clear Communication
Communication is a legal requirement, not optional.
Who Must Comply With Martyn’s Law?
The law applies to premises and events that can reasonably expect 200 or more people at one time.
Standard Tier
200–799
People Capacity
HIGH PRIORITY
Enhanced Tier
800+
People Capacity
Buildings below 200 capacity are outside the legal scope, but preparedness is strongly encouraged.
Emergency Scenarios the Law Requires You to Prepare For
Evacuation
Safely moving people out of the building.
Invacuation
Moving people into safer internal areas.
Lockdown
Securing the building to prevent entry.
Emergency Communication
Alerting people quickly and giving clear instructions.
Why Traditional Phone Systems Are
Not Fit for Compliance?
This creates delays and confusion during critical incidents.
How Modern VoIP Systems Support Compliance?
Mass Emergency Notifications
Broadcast live or pre-recorded messages instantly to phones, speakers, or zones.
Simple Emergency Activation
Trigger alerts quickly using handset buttons or codes, even under pressure.
System Integration
Integrate with PA systems, IP speakers, and security tools for a coordinated response.
Unified Communications for Safety
Visualizing how modern systems integrate into school and public building environments.
The VoIP Shop Emergency Communication Solution
Our cloud-hosted VoIP phone system is specifically designed to support emergency communication for public buildings.
📞 Emergency Number Configuration
Priority Routing
Emergency calls (999, 111) always go through dedicated lines, bypassing busy signals.
Automatic Staff Notifications
Designated contacts are alerted immediately via call, email, or SMS when emergency numbers are dialed.
Multiple Emergency Numbers
Supports standard UK emergency codes and internal emergency extensions.
The VoIP Shop solution supports the full emergency preparedness journey, from planning through to response. Clear communication enables staff to act quickly and helps protect people on site during serious incidents.
Before and After Upgrading a Phone System
Older phone systems rely on manual calls and informal communication, which can cause delays. The VoIP Shop cloud phone system enables instant alerts, staff notifications, and structured announcements, reducing confusion during emergencies.
Centralised Emergency Communication
Across the Building
The VoIP Shop phone system connects desk phones, mobile devices, and IP speakers through one central platform. This allows alerts and instructions to be delivered at the same time across different areas of a building.
Priority Emergency Call Handling and
Location Accuracy
When an emergency number such as 999 or 111 is dialled, The VoIP Shop system automatically prioritises the call. Managers are alerted, and accurate location information is shared with emergency services to support faster response.
Multi-Channel Emergency Alerts and Announcements
The VoIP Shop solution sends emergency alerts across multiple channels, including desk phones, IP speakers, and staff notifications. This ensures instructions are heard clearly during lockdown, evacuation, or invacuation situations.
Mass Notification & Zone-Based Alerts
Reliable hardware for indoor and outdoor emergency broadcasting.
SIP Audio Alerter 8180
Perfect for indoor emergency alerts, loud ringing, and custom notification tones.
IP Horn Array Speaker 8507
Superior outdoor coverage for open areas, playgrounds, and parking lots.
IP Horn Speaker 8186
Clear, loud alerts for long corridors, warehouses, and large internal spaces.
Why Public Organisations Choose
The VoIP Shop
Proven UK Public Sector Experience
The VoIP Shop supports schools and public buildings across the UK with tailored communication solutions.
24/7 UK-Based Support
Help is always available when it matters most. Reliable support from local experts.
Next Steps to Prepare
Don't wait until the deadline. Start your compliance journey today.
1
Free Audit and Consultation
Contact us for a comprehensive phone system audit.
2
Confirm Your Legal Tier
Check if you are Standard (200-799) or Enhanced (800+).
3
Plan and Upgrade Early
Use the period before Spring 2027 to test and upgrade safely.
Lines open 24/7 for support. Sales 9am-6pm.
FAQs
Answers to some of our most commonly asked questions…
How does The VoIP Shop help organisations prepare for Martyn’s Law?
The VoIP Shop provides cloud phone systems with built-in emergency communication features. A free audit helps identify gaps in existing setups. Ongoing UK-based support ensures systems remain reliable and ready as legal deadlines approach.
What are the risks of not upgrading communication systems before 2027?
Failure to prepare may lead to enforcement action by the Security Industry Authority. More importantly, delayed or unclear communication can increase harm during real emergencies. Planning early allows systems to be tested without disruption.
Can existing PA or speaker systems still be used under Martyn’s Law?
Yes, many PA systems can remain in place if they integrate with a modern VoIP phone platform. IP speakers allow alerts to be sent to specific areas or entire buildings. A technical audit is needed to confirm suitability and coverage.
What communication features should a compliant phone system provide?
A suitable system should support mass notifications, emergency call priority, staff alerts, and clear location details for emergency services. Zone-based announcements and speaker integration are also important for larger sites. These features help people respond quickly and safely.
Why is a phone system upgrade important for Martyn’s Law compliance?
Emergency communication is a core requirement of the law. Phone systems must support rapid alerts, staff notifications, and priority emergency calls. Older systems often cannot deliver clear messages during lockdown or evacuation scenarios.
Which public buildings are required to comply with Martyn’s Law?
The law applies to publicly accessible premises and events with a capacity of 200 or more people. This includes schools, colleges, hospitals, venues, and large public buildings. Sites below this threshold are encouraged, but not legally required, to prepare.
When does Martyn’s Law become legally enforceable in the UK?
Martyn’s Law received Royal Assent in April 2025 and is expected to be enforced from Spring 2027. The implementation period allows public buildings time to assess risks and upgrade systems. Early preparation reduces compliance pressure and operational risk.
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