Trusted by Businesses all over the UK

Uk Parliment

NHS

Amazon Prime

Amazon Mgm

Amazon Mgm

Papa John's

Papa John's

Leicester City Council

Wates

Wates

Krispy Kreme

Pepes

Chaiiwala

Dalby

Lesta

Mountbatten School

London medical

Rochdale

Yamaha

Madani Schools Federation

Ready to Upgrade Your  Business Phone System?

Join thousands of UK businesses switching to The VoIP Shop for better call quality, flexible plans, and UK-based support. Get a tailored phone solution designed to grow with your team.

FREE Gold-Level Support and Maintenance

Unlimited Calls to Landlines and Mobiles

40+ Phone System Features

5 Star Rated for Customer Service & Platform

FREE Yealink T46 Deskphone

We Match or Beat Any Like-for-Like Quote

👉 Get Your Custom Quote

Get a Free Quote and Start Saving up to 40% on Your Phone Bills

Thevoipshop - Quote Form - Home Page

Ready to Switch to a Trusted UK VoIP Provider? 

Join thousands of UK businesses switching to The VoIP Shop for better call quality, flexible plans, and UK-based support. Get a tailored phone solution designed to grow with your team.

CRM Integrations

Call Recording System

40+ Built-In Communication Features 

CISCO 9851 Desk Phone Included

AI Call Recording Transcription

AI Call to text Transcription/Summary

AI Receptionist Call Answering Service

International Calls Packages available

Onboarding, Setup and Training Included

Unlimited Calls to Landlines and Mobiles

We Match or Beat Any Like-for-Like Quote

5 Star Rated for Customer Service & Platform

FREE Gold-Level UK Based Support and Maintenance

Get Your Quote

Get a Quote and advice on a solution that fits your business

Fill in the form to get started

AI Powered VoIP Provider for UK Businesses

Looking for an AI-powered VoIP provider with smart call handling, transcription, and automated response features? The VoIP Shop provides a cloud-based AI VoIP solution designed to reduce admin work, improve customer response time,

and support business growth.

Call Transcription & AI Summary

Turn every business call into searchable text and clear action points.

Search past conversations instantly

Real-time speech-to-text transcription

AI-generated summaries with key notes and actions

Call recording to text AI transcribing
AI voicemail Transcribing

AI Voicemail Transcription

Read voicemails instantly without listening to recordings.

Convert voicemail into accurate text

Save time by scanning messages in seconds

Receive transcripts via desktop, mobile, or email

AI Voice Bot & Virtual Receptionist

Ensure every call is answered professionally.

AI receptionist handles common enquiries

Smart call routing to the right department

24/7 automated answering without missed calls

AI receptionist provider

Standard VOICE

Complete VoIP plan for businesses

from

£13.95

/MONTH/USER
Quick Quote
  • Unlimited Mobile and Landline Calls
  • CISCO 9841 Desk phone
  • Dedicated direct line
  • Mobile and Desktop App
  • Three Way Conference
  • 40+ Built-In Communication features
  • Call Recording System
  • Call Queue System
  • FREE Support and Maintenance
  • 24/7 UK Based Support Team

MOST POPULAR

Premium AI

VoIP Plan + AI Features

from

£16.95

/MONTH/USER
Quick Quote

 

  • Unlimited Mobile and Landline Calls
  • AI Call to text Transcription
  • AI Call Summary
  • AI Call Recording Transcription
  • CISCO 9851 Desk phone
  • Dedicated direct line
  • Mobile and Desktop App
  • Conference Calling System
  • 40+ Built-In Communication features
  • Call Recording System
  • Call Queue System
  • FREE Support and Maintenance
  • 24/7 UK Based Support Team


Ultimate AI + CRM Integration

VoIP Plan + AI Features + CRM Integration

from

£23.99

/MONTH/USER
Quick Quote

 

  • Unlimited Mobile and Landline Calls
  • AI Call to text Transcription
  • AI Call Summary
  • AI Call Recording Transcription
  • CRM integrations – click here to see list of integrations
  • CISCO 9851 Desk phone
  • Dedicated direct line
  • Mobile and Desktop App
  • Click to Dial
  • Conference Calling System
  • 40+ Built-In Communication features
  • Call Recording System
  • Call Queue System
  • FREE Support and Maintenance
  • 24/7 UK Based Support Team

The BIG UK Telecom Switch-Off January 2027 - Are You Prepared?

Read our Ultimate guide for businesses to prepare for the migration from legacy analogue and ISDN lines to a fully digital cloud phone system and lines.

  • Free expert-written eBook covering the full BT landline switchover 2027 timeline
  • Understand exactly how the landline to VoIP transition works
  • Find out which devices (phones, alarms, lifts, card machines, fax lines) will be affected
  • Step-by-step roadmap to upgrade without downtime or disruption
  • Learn how VoIP improves reliability, flexibility, and business continuity
  • Includes a practical migration checklist to keep your business fully prepared
  • Designed for UK SMEs looking for a simple, clear guide to the BT landline switchover
Download FREE Guide

Digital Transformation for Healthcare Professional

Transform Your Communications with GP VoIP connect

Digital transformation is crucial for healthcare professionals looking to enhance their communications. GP VoIP Connect offers a seamless and efficient way to connect with patients and colleagues. By utilising this service, healthcare professionals can streamline their communication processes, improve patient care, and increase overall efficiency. Embrace digital transformation with GP VoIP Connect and revolutionise your healthcare communications today.

Book a Demo
Cloud VoIP

Need Seamless Flexible Working, Business Continuity or a Scalable System? Suffering from Escalating Costs? We can save you money and enable you to become more flexible as a business, we can help improve the way you work with our VoIP Service.

Get more details →
Remote working Systems from the Voip Shop

Remote Working

With The VOIP Shop, you’re opening the door for a seamless remote working experience offering employee empowerment, fluid team collaboration and enhanced connectivity.

Get more details →
Business Broadband from the Voip Shop

SOGEA Broadband

Single Order Generic Ethernet Access (SOGEA) is a new standalone broadband-only product. SOGEA (VDSL) is available wherever we have rolled out Fibre to the Cabinet (FTTC) meaning customers can get download speeds of up to 80Mbps.

Get more details →
Micrsoft Teams systems from the Voip Shop

Microsoft Teams

Enhance your existing phone system with Office 365 and The VoIP Shop Use Microsoft Teams as your Phone Service. We can integrate your existing service and your phone number to work directly from Microsoft Teams.

Get more details →

How to implement a Home/Remote working solution within 24 hours

The VoIP Shop mobile VoIP calling app for Windows Desktop, iPhone, Android, and MAC transforms any computer, mobile device, or tablet into an all-in-one communication hub that's completely synced to the office network, allowing your employees to communicate with colleagues and customers from anywhere there's a broadband connection, allowing them to be more responsive.
The desktop app runs on your computer's desktop and combines the call-handling functionality of a desk phone with the new ways you communicate today, like as conferencing and web meetings—so everyone can stay connected with fewer devices to manage.

How to Setup Remote Working
remote working voip
mobile call voip app

Remote Working - Mobile Calling app

One app for everything and for everyone.

Cloud-based calling, meetings, and messaging for teams of all sizes.


You can work productively from your tablet or smartphone with The Voip Shop®.

Make calls, receive faxes, participate in conference calls, transfer files, check voicemail, and initiate web meetings with ease. Furthermore, The Voip Shop is BYOD-friendly, allowing you to use your own device without affecting your professional identification.

Bring Telephony Systems Integration to your CRM

VoIP Telephony Systems Integration brings the power of CRM systems to your phone systems. With our solution, you can seamlessly use your phone system to dial contacts and make calls, without ever leaving your CRM. This not only saves you time but also helps you avoid costly mistakes.

CRM Integration
Business VoIP Provider

Business VoIP Services 

The VoIP Shop's cloud hosted VoIP services, call conferencing, and call centre solutions products are all cloud-based, freeing you from expensive equipment, complex hardware and high costs. Our VoIP service is flexible, provides features to enhance productivity and efficiency and reduces costs by up to 40%. It allows you to move locations seamlessly and communicate from any device (Desk phone, smartphone, tablet and laptop).

FIND OUT MORE

Benefits of Switching to a VoIP Provider 

VoIP (voice over IP) is the latest form for business telephony. The VoIP Shop will discuss the benefits of VoIP telephone systems and IP telephony to your business. 

VoIP has many benefits over traditional phone systems. Implementing this advanced communications technology will benefit virtually every business. We've compiled a list of the top VoIP benefits into a concise and easily-understood format.

  • Affordable cost
  • Top Quality Calls
  • Easy Conferencing
  • Access Anywhere 
  • More efficient use of bandwidth
  • Upgradable Additional Features
  • Installation, configuration, and maintenance are easy
  • High effective communication
  • Network adjustable
  • Faxing over IP
Get a FREE Quote
The Voip Shop’s Cloud hosted business VoIP Phone systems, call conferencing suite, and call center system products are all cloud-based, freeing you from expensive equipment, complex hardware and high costs. A cloud phone system is flexible, provides features to enhance productivity and efficiency and reduces costs by up to 40%. It allows you to move locations seamlessly and communicate from any device (Desk phone, smartphone, tablet and Laptop)

Flexible pricing plans  designed for your Business

Trusted by Businesses all over the UK 

Your new VoIP Service:

Unlimited Calls

Get Unlimited National, Local and Mobile Calls in the UK.


Lots of Bundled features

Included in your price, you get Voicemail, Call Reporting, Conference Calls, Voicemail to email and a dedicated App for mobile.


Fast and Efficient Installation

It’s easy to install and simple to learn which means staff require minimal training and avoids disruption amongst staff and IT departments.


Business Critical Reliability

Resilience is built into the core of our VoIP service. Our VoIP services are relied upon by Taxi firms, Colleges, 24/7 Nursing homes, GP Surgeries, Insurance Companies and more.

Discover How VoIP Can Help Grow Your Business

Save Money Invest More

Reduce the amount of money you spend on your phone bill and communications.

Fantastic Apps

With our mobile applications, you'll never miss a call.

Great Service

Unrivalled knowledge backed by expert support.

Reliability

Our Broadsoft based cloud-hosted VoIP service are ultra reliable.

Ease of Use

Our cloud-hosted VoIP service are simple and easy to use

Local Expertise

Every time, we provide you with the ideal solution.

Why choose The VoIP Shop for Business VoIP Services?

Join thousands of organizations using The Voip Shop’s Cloud Hosted VoIP and business voip service, mobile VoIP applications, web and video conferencing, and cloud call center to communicate better.

voip for business

VoIP costs 40% less than traditional phone systems


All inclusive phone line rental, phone system, features, support, and unlimited call packages for mobile and landline calls, with wholesale international calling rates.

uk based voip provider

Trusted UK-based technical support you can rely on


Free support with full management of phone system included. Our reliable and trusted team of engineers is on hand to assist you with technical support at all times, so you can focus on your business.

desktop phones

Designed for the modern workforce in one or multiple locations


Make and receive calls on multiple devices. Employees can work from any location using any device, including a smartphone, tablet or desktop/laptop, with our mobile calling apps.

office phone systems

Set up and fully managed for you by our team of VoIP experts


We fully manage the whole process of switchover, from dealing with your existing provider to the transfer of your existing office phone number. If you are setting up a new business, we will set up a new number for you.

Our powerful features improve engagement with your customers

The VoIP Shop is a business VoIP provider. Whether you’re a call centre, school, medical clinic or any other business that relies on its phones, our features offer a modern communications solution for your workplace

Features include:  



Call Transfer, Music on Hold, Caller ID, Speed Dials, and Phone Directory,


Voicemail system with Voicemail-to-Email allows you to pick up your call anywhere, even on the move,


Reliable conference calling system that doesn't drop or leave you wondering what's being said,


Auto Attendant, Welcome Greetings, and Interactive Voice Response can direct calls to the right person/department,


Call forwarding helps you answer the calls you need to, even when you're out of the office,


Call Centre Management System with Visual Wallboard reports live call stats and provides online portal management.

 

VoIP Features

We have a team of experts in telecommunications on standby to assess your individual business needs and requirements. These experts can tailor each solution to ensure it covers everything you need and more. 

GET A FREE QUOTE

Compatible VoIP Hardware 

Not only do you get top quality service and reliability, but we also give you the hardware to match. All orders come with your choice of the following top-of-the-range hardware such as:

Yealink T46 Deskphone

Yealink T46 Deskphone

Yealink W73P HD Cordless Phone

Yealink W73P HD Cordless Phone

Polycom VVX450 Deskphone

Polycom VVX450 Deskphone

Our Solutions


Services to help business of all sizes and budgets get better connected. 

Click on anyone of these for further details.


 Flexible pricing plans designed for your Business

Trusted by 100,000 business users
Unlimited Calls
Unlimited Calls

Get Unlimited National, Local and Mobile Calls in the UK

Lots of Bundled features
Lots of Bundled features

Included in your price you get Voicemail, Call Reporting, Conference Calls, Voicemail to email and a dedicated App for mobile.

Fast and Efficient Installation
Fast and Efficient Installation

It’s easy to install and simple to learn which means staff require minimal training and avoids disruption amongst staff and IT departments.

Business Critical Reliability
Business Critical Reliability

Resilience is built into the core of the Voip Phone System. Our telephone systems are relied upon by Taxi firms, Colleges, 24/7 Nursing homes, GP Surgery’s, Insurance Companies and more.

PCI Compliant Business Call Recording

The VoIP Shop provides PCI compliant call recording, which offers numerous benefits for businesses handling payment information.

Key advantages include:

 

  • Ensures compliance with regulations and reduces the risk of data breaches and fines.
  • Enhances customer service by allowing review and analysis of customer interactions.
  • Aids in dispute resolution with clear records of customer interactions.
  • Improves training and quality assurance by monitoring customer-facing staff performance.
  • Demonstrates compliance with industry standards, enhancing reputation and customer trust.


By prioritising security and compliance, businesses can gain a strategic advantage and improve overall customer satisfaction.

Our Service operates on the UK's Tier1 Network

Tier1 Hosting Location
VoIP for UK's Tier Network
Telehouse hosted

The Telehouse London Data Centres adhere to internationally recognised accreditations.

View International Accreditations

Call Transmit on National 
Telephone Network
VoIP UK's Tier Network
BT Openreach network
Hosted By
VoIP UK's Tier Network
cisco voip phone

FAQs

Answers to some of our most commonly asked questions…

  • How is The VoIP Shop different from other VoIP providers?

    Most VoIP providers sell you a system and leave you to figure it out. We don't. From your first call to long after you're set up, you get a dedicated account manager, 24/7 UK-based support, and a team that actually picks up the phone. We've been doing this since 2006 — and our 5-star rating shows it.

  • Can I keep my existing business phone number?

    Yes, absolutely. We handle the full number porting process for you, so your customers won't notice a thing. No disruption, no downtime, no need to update your stationery.

  • How quickly can we get set up?

    Most businesses are up and running within a few days. Once we understand your setup, our team handles everything — configuration, number transfers, and training — so you're not waiting weeks to go live.

  • Will you handle the switch for us, or do we have to do it ourselves?

    We handle it all. You don't need a technical background or an IT team. Our onboarding team manages the entire transition from start to finish — setup, configuration, number porting, and training included.

  • What happens if something goes wrong — who do we call?

    You call us — and we answer. Our UK-based support team is available 24/7, 365 days a year. No overseas call centres, no ticket queues, no automated runaround. Just real people who know your account and can fix things fast.

  • Is there a contract, or can we leave if it's not right for us?

    We offer flexible plans to suit your business. Our team will walk you through the options honestly — including what's tied in and what isn't — so you can make the right decision without any pressure.

  • Do you work with businesses our size?

    We work with businesses of all sizes — from sole traders taking their first steps with VoIP to multi-site organisations with complex requirements. Whatever your size, we'll build a solution around how you actually work.

  • Are you approved to work with NHS and public sector organisations?

    Yes. The VoIP Shop is an NHS Framework approved supplier, which means we've met the strict standards required to work with public sector organisations. It's a level of trust that our private sector customers benefit from too.

Downloads

Download the brochure ( 462 KB)


Read about the benefits of Business VoIP Service  

Our guide to IP Phones ( 5.8 MB )


View our portfolio of IP phones 

Minimum system requirements ( 350 KB)


Is your business ready for Business VoIP Service?       

Call our VoIP Specialist sales teams on 0116 402 2222