IPECS Phone System – Powerful & Flexible Business Phones for UK Companies

The Ipecs phone system is a reliable choice for UK businesses needing flexible, modern communications. Combining traditional and VoIP technology, Ipecs phones integrate smoothly with existing networks and offer advanced features for today’s work demands. Whether you want scalable on-premise systems or hybrid setups supporting remote work, the Ipecs phone system delivers clear, secure calls and easy management. With expert UK support from The VoIP Shop, installing and maintaining your Ipecs phones is simple, helping improve productivity and cut costs.

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Trusted By 10,000+
UK Businesses

Pepes

Chaiiwala

Dalby

Dock

Lesta

London medical

Madani

Mountbatten School

Rochdale

Uk Parliment

Leicester City Council

NHS

Krispy Kreme

What Is an Ipecs Phone System?

An IPECS phone system is a flexible business communication solution that combines traditional on-premise telephony with modern VoIP technology. It offers scalable phone systems and a range of IPECS phones designed for small to large organisations. This hybrid system supports seamless voice calls, mobile integration, and advanced features like call forwarding, conferencing, and voicemail. IPECS phone systems help businesses improve collaboration, reduce costs, and maintain reliable connectivity whether using desk phones or mobile apps.

What Is an Ipecs Phone System

Why Choose IPECS Phones for Your Business from The VoIP Shop?

Selecting The VoIP Shop for your Ipecs phone system means more than just great hardware. We provide expert guidance, tailored solutions, and UK-based support to ensure your business communication runs smoothly. Our commitment to service and value makes us the trusted partner for Ipecs phones across the UK.

Expert UK-Based Support and Installation

The VoIP Shop offers dedicated UK support to guide you through setup, installation, and ongoing maintenance of your Ipecs phone system. Our experienced team ensures your phones are configured for optimal performance, reducing downtime and technical issues.

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Expert UK-Based Support and Installation
Tailored Ipecs Phone Solutions for Your Business Needs

Tailored Ipecs Phone Solutions for Your Business Needs

We understand every business is different. That’s why The VoIP Shop customises Ipecs phone systems to match your specific requirements — whether you need a small office setup or a large-scale hybrid solution. This personalised approach maximises efficiency and user satisfaction.

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Competitive Pricing with No Hidden Costs

At The VoIP Shop, we provide transparent, competitive pricing on all Ipecs phones and systems. You get great value without unexpected fees, helping your business control telecom expenses while accessing top-tier technology.

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Competitive Pricing with No Hidden Costs
Flexible Contracts and Scalable Systems

Flexible Contracts and Scalable Systems

We offer flexible contracts designed to grow with your business. The VoIP Shop’s Ipecs phone systems are easy to scale, allowing you to add users or features as needed without costly upgrades or long-term commitments.

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Seamless Integration with Your Existing Infrastructure

Our experts ensure your new Ipecs phones work smoothly alongside your current network and VoIP services. This means you keep existing investments while upgrading communication tools, avoiding disruptions and costly replacements.

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Seamless Integration with Your Existing Infrastructure
Comprehensive Training and User Support

Comprehensive Training and User Support

The VoIP Shop provides thorough training and easy-to-access user support so your team quickly adapts to the Ipecs phone system. Our hands-on approach helps your staff use all features confidently, improving productivity from day one.

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Types of IPECS Phones Available

The Ipecs phone system offers a variety of handsets and devices to suit different business needs. From traditional desk phones to wireless solutions and mobile apps, there’s an Ipecs phone to fit every office environment. Explore the key types of Ipecs phones available and how they can support your business communication.

Desk Phones: Model Overview and Suitability

Ipecs desk phones come in multiple models designed for various roles — from compact units perfect for small desks to feature-rich executive phones. These handsets deliver crystal-clear audio, programmable keys, and easy-to-use interfaces. Ideal for offices where staff require reliable, hands-on communication tools, Ipecs desk phones ensure efficient call management and professional interaction.

Wireless/DECT Phones: Mobility Within Office

Ipecs wireless and DECT phones provide mobility for employees who need to move freely around the office without losing connection. These devices maintain excellent call quality and offer secure connections, enabling staff to stay reachable without being tied to a desk. Wireless Ipecs phones enhance productivity, especially in dynamic workspaces or warehouses.

Desk Phones: Model Overview and Suitability

For businesses with remote or hybrid working models, Ipecs softphones and mobile apps extend communication beyond the office. These software-based phones allow users to make and receive calls from laptops, tablets, or smartphones, maintaining seamless access to the Ipecs phone system. This flexibility supports workforce mobility and keeps teams connected from anywhere.

Wireless/DECT Phones: Mobility Within Office

To enhance functionality, Ipecs phones support a range of accessories like expansion modules, headsets, and additional handsets. Expansion modules provide extra programmable buttons for busy receptionists or call centres, while headsets improve call clarity and comfort. These accessories ensure your Ipecs phone system can scale and adapt to growing communication demands.

Find the perfect Ipecs phone to match your team’s needs and boost communication efficiency today.

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Key Features of the Ipecs Phone System

The Ipecs phone system from The VoIP Shop combines advanced technology with practical design to meet modern business needs. Trusted by UK companies, it offers a range of features that enhance communication flexibility, improve call management, and secure your voice network. Here are the key features that make Ipecs a powerful choice for your business.

Hybrid Architecture for Flexibility

The Ipecs system uses a hybrid architecture, blending traditional on-premise hardware with VoIP technology. This flexible design allows businesses to maintain existing infrastructure while benefiting from cloud-based features. The VoIP Shop ensures your Ipecs setup can easily scale and adapt as your organisation grows, giving you both stability and innovation.

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Hybrid architecture for flexibility
Advanced call handling

Advanced Call Handling

(Call Forwarding, Queues, Conferencing)

With Ipecs phones, your business gains access to advanced call handling features such as call forwarding, queuing, and conferencing. These tools streamline customer interactions and improve team collaboration. The VoIP Shop configures these features to suit your workflow, helping you manage high call volumes and deliver excellent customer service.

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Mobile App Support and Remote Working Features

Ipecs supports mobile apps that integrate seamlessly with your phone system, empowering remote workers to stay connected from anywhere. This capability is vital for today’s flexible working environments. The VoIP Shop provides expert support to ensure your team can use Ipecs mobile features confidently, enhancing productivity beyond the office walls.

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Mobile app support and remote working features
Easy system management and monitoring

Easy System Management and Monitoring

Managing your phone system is straightforward with Ipecs’ user-friendly interface and monitoring tools. Businesses can quickly adjust settings, track usage, and troubleshoot issues. The VoIP Shop offers ongoing support and training, making sure your system runs smoothly and stays aligned with your communication goals.

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High-Quality Voice and Security Standards

The Ipecs phone system delivers crystal-clear voice quality backed by robust security protocols. Encryption and secure call handling protect your business conversations from threats. The VoIP Shop prioritises these standards to keep your communications reliable and safe, giving you peace of mind in every call.

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High-quality voice and security standards

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productivity, security, and growth.

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Benefits of Installing an IPECS Phone System

Installing an Ipecs phone system brings tangible improvements that directly address common business communication challenges. It simplifies day-to-day operations, saves time, and empowers teams to stay connected effortlessly, no matter where they work.

Future-Proof Telecom with a Hybrid Setup


Ipecs’ hybrid design lets you combine traditional and modern tech, protecting your investment as your business evolves. This future-proof approach keeps your communication reliable and adaptable to new demands.

Reduced Operational Costs



By using VoIP alongside on-premise systems, Ipecs significantly cuts call and maintenance expenses. Lower costs mean your business can reinvest savings into growth and innovation.

Enhanced Team Collaboration and Productivity


Ipecs systems support features like call transfers and conferencing that streamline communication flow. Teams work more efficiently with faster connections and fewer dropped calls.

Quick Installation and Straightforward Management


The VoIP Shop ensures your Ipecs system is up and running fast with easy-to-manage controls. This reduces IT burdens and gets your staff communicating smoothly without delays.

Reliable Connectivity Across Locations


Ipecs phones keep your business connected across offices and remote workers seamlessly. This consistency eliminates communication gaps, boosting customer service and internal coordination.

UK-Based Expert Support and Maintenance



With The VoIP Shop’s local support team, any issues are resolved promptly, minimising downtime. Expert guidance ensures your phone system always performs at its best, easing your management worries.

Ready to solve your business communication challenges with a reliable Ipecs phone system?

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FAQs

Answers to some of our most commonly asked IPECS Phone System questions…

  • What is the difference between Ipecs and traditional PBX?

    An Ipecs phone system combines traditional PBX hardware with modern VoIP technology, offering greater flexibility and scalability. Unlike traditional PBX, which relies solely on fixed lines, Ipecs supports IP-based calls and mobile integration, helping businesses reduce costs and adapt to changing communication needs.

  • Can I use Ipecs phones with existing internet connections?

    Yes, Ipecs phones are designed to work seamlessly with your current internet infrastructure. They support both on-premise setups and VoIP services, allowing businesses to integrate their Ipecs system without upgrading internet connections, making the transition cost-effective and simple.

  • How many users can an Ipecs system support?

    The Ipecs phone system is scalable and can support from a few users to several hundred, depending on the specific model and configuration. This makes it suitable for small businesses as well as large enterprises seeking reliable communication solutions.

  • Does Ipecs support remote working?

    Absolutely. Ipecs phone systems offer mobile app support and softphone options that enable remote and hybrid working. Employees can use Ipecs phones from anywhere with an internet connection, ensuring business continuity and flexible communication.

  • What support does The VoIP Shop provide for Ipecs systems?

    The VoIP Shop offers expert UK-based installation, maintenance, and ongoing support for Ipecs phone systems. Our team assists with setup, troubleshooting, and training, ensuring your system runs smoothly and meets your business communication goals.

  • Can I integrate Ipecs phones with existing business software?

    Yes, Ipecs systems often support integration with popular CRM and collaboration software, improving workflow and customer service. The VoIP Shop can help configure these integrations to streamline your business processes.

  • What happens if my internet goes down? Will Ipecs phones still work?

    Ipecs hybrid systems combine on-premise and VoIP technology, so basic calling features can continue even if your internet is temporarily unavailable. This ensures your business stays connected during network interruptions.

  • How secure are Ipecs phone systems?

    Ipecs phones use encryption and secure communication protocols to protect voice data from interception and cyber threats. The VoIP Shop ensures your system complies with the latest security standards to keep your calls safe.

  • How long does it take to install an Ipecs phone system?

    Installation times vary based on business size and configuration, but The VoIP Shop typically completes setups within days to minimise disruption. Our experts handle everything from hardware installation to staff training for a smooth transition.

  • Are Ipecs phones suitable for call centres?

    Yes, Ipecs phone systems offer advanced call management features such as queues, call recording, and monitoring, making them ideal for call centre environments. These tools help improve customer experience and agent efficiency.