Hosted Phone System
Free setup, Support & Maintenance
- Calling
- Meetings - Audio & Video
- Messaging
- Conferencing
- Hosted phone system
- Virtual numbers
- Webex - Smart Phone & Desktop App
Trusted by UK Businesses
Real results and case studies from the UK businesses, schools, clinics, agencies, and service teams we've helped switch to our smarter AI powered communication solution
➤ View All Case StudiesMountbatten School
How a high-capacity UK secondary school automated morning parent call rushes and reclaimed valuable administrative hours.
Read the Mountbatten School case studyBerkley Estates
Unifying three disjointed high-street offices and a mobile-first agent workforce under a single robust digital system.
Read the Berkley Estates case studyDental Tech
Drastically lowering running costs for a high-volume dental group while dramatically reducing patient appointment no-shows.
Read the Dental Tech case studyEazi Apps
Replaced a chaotic multi-line setup with a fully managed cloud phone system. zero call issues in two years.
Read the Eazi Apps case studyWhat is a hosted phone system?
A hosted phone system is a business phone service that runs in the cloud instead of on hardware in your office. Calls travel over your internet connection, and the provider manages the servers, updates and maintenance. You just use the handsets or app. The VoIP Shop hosts phone systems for UK businesses from £13.95 per user per month.
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How does a hosted phone system work?
A hosted phone system connects your desk phones or softphone app to the provider’s servers over broadband. When you make a call, your voice is converted into data, routed through the hosted platform and delivered to the person you are calling. No on site PBX box is needed. Call routing, voicemail and call recording all run in the cloud.
How much does a hosted phone system cost in the UK?
A hosted phone system in the UK typically costs £10 to £25 per user per month, depending on the features you need. The VoIP Shop's hosted plans start at £13.95 per user per month and include unlimited UK calls, 40+ features and a free desk phone on selected plans, with no upfront hardware cost.
Standard Voice
£13.95 per user per month
Complete hosted phone system for your business.
- Unlimited mobile and landline calls
- Mobile and desktop app
- 40+ phone system features
- 24/7 UK based support
Premium AI
£16.95 per user per month
Everything in Standard, plus AI productivity features.
- AI call summary and transcription
- Call recording
- Cisco 9851 desk phone included
- 24/7 UK based support
Ultimate AI + CRM Integration
£23.99 per user per month
Everything in Premium, plus CRM integration.
- CRM integrations and click to dial
- AI call summary and transcription
- Cisco 9851 desk phone included
- 24/7 UK based support
Prices exclude VAT. Free desk phone available on Premium AI and Ultimate AI + CRM Integration plans.
How Does It Benefit Companies?
Our cloud hosted VoIP phone systems are ideal for all businesses. With no setup fees, low-cost calling packages and a range of business-grade features that wouldn’t be out of place at a large corporation, you can take your business calling solutions from amateur to professional in minimal time, with little investment
GREAT FEATURES
LOW COST
Benefits of Cloud Hosted Phone Systems
Using a cloud-based phone system for your business can save you money, both in the initial cost and on your monthly bills. Consider this example: a five-line office in London pays £570 a month for its landline service, but only £30 a month for VoIP. VoIP eliminates surprise fees and surcharges, and provides scalability and portability for your business.
As a business owner, you can easily expand your communication features as your business grows. With a cloud phone system, you can add or remove them as needed. These options include voicemail-to-text and mobile applications. Phone system even offer click-to-dial CRM integration.
These features make it easy to manage your phone system from a single dashboard.
If you are thinking of switching to a cloud-based phone system, here are ten advantages you can expect.
- Top Line Business Features
- Cost Savings
- Control Over Modes of Communication
- Fully-Integrated Communications System
- New Service Features Added Easily
- Improved Customer Service
- Time Management and Efficiency
- Mobility and Ease of Use
- Flexibility to Scale Up (and Down)
- Business Continuity
Hosted Phone System Features
Our VoIP Phone system is perfect for all businesses.
Control Everything
Connect Everyone
Collaborate Everywhere
Decrease Costs
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Secure and Reliable Hosted Telephone Systems Solutions
Hosted telephone systems are becoming increasingly popular with businesses of all sizes. Hosted telephony, also referred to as hosted VoIP for business, is a reliable and cost-effective way to keep your business connected. With hosted IP voice, you can make and receive calls over the internet without having to invest heavily in hardware or software. Hosted IP systems are also great for remote working as they provide a secure connection for employees no matter where they are located. Furthermore, with the help of hosted telephony providers, businesses can easily find the right solution for their needs.
TheVoIPShop Business Hosted Phone System Apps
With mobile integration, you can access your desk phone features on any device and you calls will always find you.
Mobile VoIP Calling App For Remote Working
Get the robust features and functions of your Business Cloud phone system with our iPhone and android Mobile VoIP calling apps
Discover How The Voip Shop can Transform Your Business
Difference Between On-Premise Hosted Phone System Vs Cloud Hosted Phone System
A cloud-based system is a virtual phone system that is hosted on the cloud. This means that you don't need any additional equipment to access the system, other than your VoIP phones. An on-premise system is a closed-off network of phones within a business that has everything necessary on site.

Why Cloud Hosted phone system is a Future Communication for Business
The VoIP Shop is the principal service provider for hosted phone system across the UK for numerous organizations and businesses. If companies decide to use cloud hosted phone service, they swiftly discover that it's far foremost to traditional telephone systems. There are many reasons why cloud-hosted system is the only option to go:
- Its trustworthy Hosted phones system connect individually to off-site servers. So if a power failure or weather conditions an emergency strike your phone service or cause it to be impossible to reach your business, your employee will still be able to receive calls via their computers or VoIP phones as well as the latest phones, no issue the location they are.
- It's versatile. Cloud phone makes it simple to scale up or down to meet the needs of the business. It's simple to add more locations and manage mobile, remote, and contract employees.
- It was less expensive. Virtual hosted is highly economical. The cloud-based phone system eliminates costly, on-site equipment and phone lines that need to be maintained and the headaches and hassles associated with it.
FAQs
Answers to some of our most commonly asked questions…
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