The VoIP Shop News
Information, News & Ideas to empower your decision making
Explore Microsoft Teams statistics for 2026, including user growth, Teams Phone adoption, Microsoft 365 Copilot, AI trends and workplace usage.
The VoIP Shop sponsored Dream Squat Manchester 2026, helping new dental practice owners plan VoIP and an AI Receptionist from day one. Get a quote.
UK call waiting times in 2026 compared across energy, broadband, mobile and NHS 111, with the full ranking of the fastest and slowest companies.
What happens if your business broadband or phone provider goes into administration? A UK guide to protecting your lines and numbers and switching safely.
How The VoIP Shop’s NHS-assured GP VoIP Connect supports GP practices and PCNs through the NHS Advanced Telephony Better Purchasing Framework.
How call centre technology works, from cloud calling and IVR to CRM, call recording and AI, with practical tips for modernising your business.
A step-by-step guide to setting up a dental phone system in the UK: choosing VoIP, integrating practice software, porting numbers and going live.
GP practice cloud telephony in 2026: funding status, CQRS reporting, the 2027 PSTN switch-off, and what to check before choosing a supplier.
Move your UK business off ISDN before 31 January 2027. Our step-by-step ISDN to VoIP migration guide covers auditing, number porting and going live.