Port Your Existing BT VoIP Number to The VoIP Shop
Switching VoIP phone companies and keeping your current number is totally possible! It's called porting your number. The VoIP Shop has been a trusted VoIP provider in the UK since 2008. In fact, we helped over 1,000 customers successfully switch their BT phone numbers to The VoIP Shop in 2023, without them losing their existing numbers. Here's a simple guide to walk you through porting your number from BT to The VoIP Shop:
How To Port A Phone Number Away From BT?
Keep your BT number when you switch! Here's a 5-step guide to effortlessly move your number to The VoIP Shop, a new VoIP provider.
- Check if you can port your number: Not all phone numbers can be ported. If your BT phone number is part of a bundled service (including broadband and phone), then you might not be able to port it without canceling the entire BT bundle. Contact BT to confirm if your number is eligible for porting.
- Choose a new VoIP provider: Decide on a new VoIP provider, like The VoIP Shop. Make sure they offer service in your area and check their plans and pricing.
- Contact your new provider:
Initiate the porting process with your new VoIP provider, like The VoIP Shop. They will guide you through the steps and handle the communication with BT.
- Provide necessary information: You'll likely need to provide your account details with BT, your phone number, and a PAC code (Porting Authorisation Code) to your new provider.
- Wait for the switch: The porting process can take anywhere from a few days to a few weeks. BT will contact you to confirm the porting date.
Here are some additional things to keep in mind:
- There might be fees associated with porting your number, both from BT and your new provider.
- You might experience a short service disruption during the switch.
- Make sure to update your contacts with your new phone number after the switch is complete.
Procedure to port your number to The VoIP Shop
- Visit our Porting Guides for detailed instructions on moving your number. These guides will walk you through the process step-by-step.
- Once you've completed the steps, send any required documents to porting@thevoipshop.co.uk.
- Need extra help? Our Number Porting Guide offers even more in-depth information.
How long will it take to switch my BT number to The VoIP Shop? (New VoIP line provider)
The wait time to switch your BT number depends on a few things. In most cases, it takes around 10 working days for a single number. Here's a quick breakdown:
- Single number: 10 working days (approx. 2 weeks)
- Multiple numbers (up to 10):
Around 20 working days (approx. 4 weeks)
The VoIP Shop will give you a more precise timeframe once they receive your request.
How much does it cost to switch my BT number to The VoIP Shop? (New VoIP number provider)
The cost depends on how many phone lines you're transferring. Here's a general idea:
- Single line: £20 (around $24 USD)
- Up to 10 lines: £100 (around $120 USD)
- (All prices are excluding VAT)
- For larger projects, please contact us to confirm pricing.
There are different fees for more complex setups, but The VoIP Shop can give you an exact quote once they know your specific situation.
Tip: To save money, consider canceling any unused lines with BT before switching to The VoIP Shop.
Is there a difference in cost for porting non-geographic numbers (like 03 or 08 numbers) to The VoIP Shop?
Answer: Yes, there is a difference in cost depending on how many numbers you're transferring:
- Single non-geographic number: £65 (around $78 USD)
- Up to 10 non-geographic numbers (ordered together): £100 (around $120 USD)
- Up to 100 non-geographic numbers (ordered together): £250 (around $300 USD)
The Leading VoIP Provider in UK - Customer Testimonials
Our mission is to offer top-quality service that our clients can trust. You'll have your account manager, who will assist you directly. Could you not rely on us to tell you about it? Read what our customers say about us:
“Always there to help our businesses. Even when our outgoing provider had difficulties due to the current situation, the team at The Voip Shop worked tirelessly until the problems were resolved. Glad we made the switch..”
Zakir Daud
Eazi Apps
“The team are very responsive and have been since my initial enquiry through to setup and ongoing customer service. Setup was simple, guidance was great. Haven’t had any issues to date with the service and the team have been quick to answer any queries and changes we have required for our business. Highly Recommended!”
Matthew Pitcher
Seven Life Sciences
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