What can VoIP phone systems bring to charities in 2026?

There are many things that go into running a charity, but being able to communicate with people is perhaps the most important. This is not only in terms of making calls yourself but also receiving them. Without the ability to do this in an efficient manner, any charity will find it hard to operate. To help with effective communication in 2026, many charities are turning to a VoIP phone system.

But what do they bring to the table?

Super-quick set-up

Charities perform vital work in giving people, animals or organizations the support needed to survive. Very often, this can be time-critical and any delay in providing this support can be disastrous. Compared to old-fashioned phone networks, VoIP systems are much quicker to deploy. They can be set up in a matter of minutes, which enables charities to get on with their important work.

Continuity of service

Although it is no secret, many charities do not know that BT is planning to switch off the traditional landline network by 2027. This means that, if you are still using a traditional telecoms set-up by then, you will suddenly find yourself unable or make or receive calls. This could greatly hamper a charity's ability to operate and is certainly something they need to avoid. VoIP systems will be unaffected by the 2026 BT switch-off and this means switching to one now will save you any last-minute panics.

Mobile functionality

From large national charities to smaller local ones, missed calls are damaging. They can see potential donations lost and potential volunteers or press coverage missed out on. They also present a bad image to the public and can see people lose interest in supporting your cause. VoIP systems come with mobile functionality to solve this issue. Mobile VoIP apps enable you to direct calls to your smartphone and always be available for them, wherever you are.

VoIP is the ideal telecoms solution for charities