7 Best VoIP Software for Windows & Mobiles 2025 | Paid & Free Voice Over IP Calling App
In this article, we did an in-depth review of the best Free & Business VoIP software for desktop & mobile available in the market, comparing their features and pricing to help you select the right tool for your needs.
VoIP (Voice over Internet Protocol) software lets users make voice calls online. Businesses widely use this technology due to its advanced features and scalability while also providing cost savings.
VoIP software can be categorized into two types: hard phones and soft phones. Hard phones are physical devices that connect to the internet, while softphones are software applications installed on computers, smartphones, and tablets. 
What is VoIP Software?
VoIP software is a communication technology that allows users to make voice, video calls, and send messages over the internet. Businesses commonly use it to save money on phone bills and improve communication with remote workers and customers.
How does VoIP Software Work on Mobile & Pc?
To use VoIP software on mobile or PC, users need a reliable internet connection and a compatible device with a microphone and speaker. They can then install a softphone app, enter their VoIP account credentials, and start making calls over the internet.
How to Choose VoIP Application?
VoIP software selection depends on Business size, features, and pricing plan.
- Selecting VoIP Software by budget
To choose the right pricing plan for your company's VoIP service, gather information about the number of employees, inbound call volume, and international calling needs. This data will help you determine which plan best fits your budget and requirements.
2. Choosing a VoIP application by business size.
Small businesses may benefit from a simpler and more affordable solution, while larger businesses may require more advanced features and scalability. It is important to consider factors like call volume, budget, and the need for integrations when selecting a VoIP application.
3. VoIP application by Feature
When selecting VoIP software for your business, it's important to list the features that meet your specific requirements. This will help you narrow your search and find a solution that meets your needs. Consider features like call routing, conference calling, voicemail-to-email, and integration with other business tools.
4.
Choosing VoIP Software by scalability
It is important to consider potential future needs. Here are some key factors in evaluating:
- Do you anticipate needing phone trees (automated menus) for callers to navigate?
- Will an IVR (interactive voice response) system be necessary to handle large call volumes or complex call routing?
- How many extensions will be needed to accommodate current and future staff?
- Is the software flexible enough to expand easily as your organization grows?
- Does the software offer mobile apps to support remote work and mobile users?
Considering these factors can help you select VoIP software that will meet your current and future needs.
5. Additional points to select Voice Over IP Software
When selecting a VoIP software solution for your business, here are some additional considerations to keep in mind:
- Customer support: Training materials and responsive technical support.
- Security measures: Ensure the VoIP software uses strong encryption to protect calls from eavesdropping and hacking.
- Third-party integration and UCaaS: Check whether the software integrates with your other tools, such as your CRM or marketing automation platform.
Top VoIP Software Recommended by Customers & Telecommunication Experts
1. The VoIP Shop
Price - £10.95/User/Month
- Call Forwarding
- Call Blocking
- Call Recording
- Video Conference
Trail Version - Check Support
2. BT
Price - £13/User/Month
- Call Conference
- Call Blocking
- Call Forwarding
Free Trail 30 Days
3. RingCentral
Price - £14.99/User/Month
- Contact Center
- Voicemail to email
- CRM Integration
Free Trail 21 Days
4. Vonage
Price - £9.00/User/Month
- Contact Center
- Voicemail to email
- CRM Integration
Free Trail 14 Days
Comparison of the 7 Best VoIP Software Providers for Desktop & Mobile
Let's Compare More Features
| VoIP Software Provider | The VoIP Shop | BT | Vonage | RingCentral | Ooma | 3CX | Cloudtalk |
|---|---|---|---|---|---|---|---|
| Starting from Pricing User/Month | £10.95 | £13.00 | £9.00 | £ 14.99 | £33 | Pricing for license | £15 |
| Free Trial | Contact Support | 30 Days | 14 Days | 21 Days | 30 Days | No | 14 Days |
| Customer Support | Available for all days | Available | Only business hours | Available | Only business hours | Limited | Available |
| Deployment Type | Cloud | Cloud | Cloud | Cloud | Cloud | On Premise Cloud | Cloud |
| New Customer Offer | 30% Offer | No | No | Check Support | No | No | No |
| Encryption | End-to-End Encryption | Secure Connection | Secure Connection | Secure Connection | Secure Connection | Secure Connection | Secure Connection |
| Remote Phone System | Available | Available | Available | Available | Available | Available | Available |
| Softphone | Available (Desktop & Mobile) | Available | Limited | Available | Limited | Available | Limited |
| Video Conference | Available | Depends on Plan | Available | Depends on Plan | Available | Available | Depends on Plan |
| Call Blocking | Available | Available | Depends on Plan | Available | Available | Depends on Plan | Available |
| VoIP Software for PC | Windows & Mac | Available | Available | Available | Available | Available | Available |
| VoIP Software for Mobile | Available for Android & iOS | Available | Available | Available | Available | Available | Limited |
1. The VoIP Shop
The VoIP Shop is a leading telecommunication company based in the UK, with over 12 years of experience providing top-quality VoIP software and exceptional customer support. The company has built a reputation for excellence and has received a 5-star rating on Google from its satisfied customers. With over 5,000 customers across the UK, The VoIP Shop is a trusted name in the industry, providing innovative Cloud based VoIP solutions to businesses of all sizes.
Best for Customizable VoIP Solutions for Small Business VoIP Phones System
The VoIP Shop Call Application Features available for PC (Windows, Mac) & Mobile (Android, iOS)
| Incoming Calls | Outgoing Calls | Call Control |
|---|---|---|
| DND (Do Not Disturb) | Block My Caller ID | Call Director |
| Anonymous Call Rejection | Automatic Callback | |
| Call Forwarding | ||
| Simultaneous Ring | ||
| Sequential Ring | ||
| Remote Office | ||
| Call Waiting |
Additional VoIP Software Features from The VoIP Shop UK
- CRM integration
- Click to dial
- Conference call
- Call recording
- Video call
VoIP Calling Software Pricing and Plan
Standard Plan - Complete cloud phone system for business - £10.95/User/Month
Premium Plan - Best for Best flexible teams and business - £13.95/ User/Month
Ultimate Plan - Large size companies / Custom VoIP Solution - £19.95/ User/Month
Free Trail - Contact Support
“The VoIP Shop offers cross-platform support with their PC calling app compatible with Windows 7, 8, 9, 10, and Mac OS. In addition to that, their mobile calling software also supports Android and iOS, making it accessible to a wide range of users across different devices.”
Advantages of choosing a VoIP calling app from The VoIP Shop UK:
If you are looking for a reliable and feature-rich VoIP calling app, The VoIP Shop UK might just be the right choice for you. Here are some reasons why:
- High-quality voice calls: The VoIP Shop UK's app uses advanced audio codecs to ensure crystal-clear voice calls, even in low-bandwidth situations.
- Rich features: The app comes with a range of useful features such as call recording, call forwarding, voicemail, call blocking, and more.
- Easy setup: The app can be easily installed on your smartphone, tablet, or computer, and set up in just a few minutes.
- Low cost: VoIP calls are significantly cheaper than traditional phone calls, and The VoIP Shop UK's rates are highly competitive.
- Secure: The app uses end-to-end encryption to protect your calls and data from prying eyes.
- Flexibility: With the VoIP Shop UK's app, you can make and receive calls from anywhere in the world, if you have an internet connection.
- Excellent customer support: The VoIP Shop UK offers dedicated customer support to help you with any issues or queries you may have.
By choosing The VoIP Shop UK's VoIP calling app, you can enjoy high-quality voice calls, a range of features, low costs, and peace of mind knowing that your calls and data are secure.
Bounce Benefits:
- Switching landline to VoIP option Available.
- Keep your exciting phone number while switching to The VoIP Shop.
- Virtual phone number available.
2. BT
Pricing and Plan
Basic Plan - £ 13.00/User/Month
Premium Plan - £ 18.00/User/Month
Ultimate Plan - £ 23.00/ User/Month
Free Trail - 30 days
Features:
- Customizable: The system is highly customizable, allowing businesses to tailor it to their needs.
- Call management: The system allows users to manage calls easily with features such as call forwarding, call transfer, and call waiting.
- High-quality voice calls: BT's VoIP phone system offers high-quality voice calls with low latency.
| ✅ Advantages | ❌ Disadvantages |
|---|---|
| Cost-effective alternative to traditional phone systems. | Long-term contracts may be required for some businesses. |
| Provides flexibility and scalability for businesses. | |
| Enables productivity with unified communications and collaboration tools. | |
| Reliable service backed by BT's reputation. | |
| Excellent customer support for businesses. |
3. Vonage
Pricing and Plan
Standard Plan - £9.00/User/Month
Premium Plan - £12.99/User/Month
Ultimate Plan - £16.99/User/Month
Free Trail - 14 days available
Features:
- Free calling features such as caller ID, call waiting, and voicemail.
- User-friendly mobile app for VoIP calls.
- Integration with popular software like Salesforce and Zoho CRM.
- Advanced call forwarding and routing options.
- Online account management and analytics.
| ✅ Advantages | ❌ Disadvantages |
|---|---|
| Flexible plans with options to add or remove lines as needed. | Limited customer support options outside of business hours |
| Scalable for growing businesses | |
| Mobility and flexibility to work from anywhere with an internet connection. | |
| Easy setup and management with no hardware required. | |
| High-quality voice and video calls |
4. RingCentral
Pricing and Plan
Standard Plan - £14.99/User/Month
Premium Plan - £19.99/User/Month
Ultimate Plan - £24.99/User/Month
Free Trail - 21 days available
Features:
- Unified communications: The platform allows users to access voice, video, messaging, and collaboration tools from a single application.
- Integrations: RingCentral integrates with various third-party applications such as Salesforce, Microsoft Teams, and Google Workspace.
- Mobile app: The RingCentral mobile app allows users to make and receive calls, send messages, and join meetings from their smartphones.
| ✅ Advantages | ❌ Disadvantages |
|---|---|
| Cost-effective alternative to traditional phone systems | Customization options may be limited for some businesses. |
| Provides flexibility and scalability for businesses. | |
| Enables mobility with its mobile app. | |
| Offers a range of features to help businesses communicate and collaborate effectively. | |
| Integrates with a variety of third-party applications to streamline workflows. |
5. Ooma
Pricing and Plan
The standard plan £33/User/Plan (It is recommended to get in touch with the sales team of the company to obtain additional details on the pricing)
Free Trail – 30 days available (Depends on plan)
Features:
- Easy setup: Ooma systems are easy to set up, with plug-and-play installation and simple configuration through a web portal.
- Reliable service: Ooma uses advanced technology to ensure high-quality call clarity and reliable service, with built-in failover mechanisms to prevent interruptions.
- Scalability: Ooma offers plans for businesses of all sizes, with the ability to add users and features as needed.
| ✅ Advantages | ❌ Disadvantages |
|---|---|
| Advanced calling features like caller ID, call forwarding, and voicemail. | To use Ooma, customers must purchase an Ooma Telo device or an Ooma Office base station, which can be an additional expense. |
| Integration with popular platforms like Amazon Echo and Google Nest. | |
| Mobile app for making calls and managing settings on-the-go. | |
| Optional add-ons like virtual fax and international calling |
6. 3CX
Pricing and Plan
3CX offers a range of plans depending on the number of simultaneous calls and the features required. Here are the prices for the most popular plans in the UK:
- Standard Edition: This plan starts at £258 per year for 4 simultaneous calls and includes basic features such as web conferencing and mobile apps.
- Professional Edition: This plan starts at £504 per year for 16 simultaneous calls and includes advanced features such as call centre features, CRM integration, and call recording.
- Enterprise Edition: This plan starts at £834 per year for unlimited simultaneous calls and includes enterprise-level features such as hot desking, web-based switchboard, and more.
3CX also offers a free version of their software, which supports up to 4 simultaneous calls and includes basic features such as web conferencing and mobile apps.
Features:
- The web-based management console for easy configuration and management
- Softphone and mobile client options for remote access
- Web conferencing, chat, and screen-sharing capabilities
- Call recording and reporting features.
- Advanced call routing and queueing options
- Multi-language support
| ✅ Advantages | ❌ Disadvantages |
|---|---|
| Cost-effective solution compared to traditional PBX systems. | Some features may require additional licensing or fees. |
| Scalable to meet the needs of businesses of all sizes. | |
| Improved mobility and accessibility with the softphone and mobile clients. | |
| Integration with other business applications can improve productivity and efficiency. |
7. Cloudtalk
Pricing and Plan
Standard Plan - £15.00/User/Month
Premium Plan - £20.99/User/Month
Ultimate Plan - £40.99/User/Month
Free Trail - 14 days available
Features:
- Automatic call distribution and queuing.
- Interactive voice response (IVR) menus.
- Call recording and monitoring.
- Real-time analytics and reporting.
- Integration with popular CRM systems and other applications.
- Call tagging and notes.
- Voicemail transcription.
| ✅ Advantages | ❌ Disadvantages |
|---|---|
| The cloud-based system eliminates the need for on-premises hardware. | Technical expertise may be required for more advanced configurations and integrations. |
| Scalable to meet the needs of businesses of all sizes. | |
| Advanced reporting and analytics can help improve call centre performance. | |
| Integration with other business applications can improve productivity and efficiency. |
Benefits of VoIP Software Using Business
- Cost-Effective Solution
- VoIP software eliminates the need for costly hardware and equipment.
- No long-distance fees for international calls
- Easy to scale up or down as per the business requirements.
2. Mobility
- VoIP software enables users to make and receive calls from anywhere with internet connectivity.
- It allows employees to work remotely without any geographical barriers.
- VoIP software supports video conferencing, enabling teams to collaborate in real time from different locations.
3. Advanced Features
- VoIP software offers advanced call features like call recording, call forwarding, and voicemail-to-email transcription.
- It integrates with other business applications like CRM, email, and project management tools to streamline workflow.
- With VoIP software, users can set up automated attendants, call queues, and routing to improve customer service.
4. Scalability
- VoIP software can easily scale up or down as per the business requirements.
- Adding or removing users is easy and can be done in real-time.
- VoIP software is flexible and can be customized to suit specific business needs.
5.
High-Quality Audio and Video
- VoIP software offers high-quality audio and video calls.
- It uses codecs that compress audio and video data without compromising the quality.
- VoIP software supports HD audio and video, making it ideal for virtual meetings and video conferencing.
These are some of the benefits of VoIP software. Depending on the specific software, there may be additional advantages to using VoIP for your business communications.
FAQ - VoIP Software
Note: That the prices listed above are for approximately only and do not include any hardware, taxes, or other services. Additionally, pricing may vary based on the specific needs of your organization. It is recommended to contact the companies directly for a personalized quote.
Conclusion
In conclusion, after comparing seven VoIP software providers in the UK based on their features, advantages, disadvantages, pricing, and plans, The VoIP Shop stands out as the best choice according to the telecommunication expert. With its reliable service, cross-platform support, and affordable pricing, The VoIP Shop offers a comprehensive solution for businesses and individuals looking for a high-quality VoIP calling experience.
