Is The VoIP Shop UK GDPR compliant?

Yes. The VoIP Shop follows UK GDPR requirements under the Data Protection Act 2018.

How does The VoIP Shop protect customer information?

Controls include restricted access, secure systems, approved platforms, and routine checks.

How does The VoIP Shop protect customer information?

Controls include restricted access, secure systems, approved platforms, and routine checks.

What does Cyber Essentials certification mean?

Cyber Essentials confirms that basic technical controls protect against common online threats.

Is The VoIP Shop suitable for healthcare organisations?

Yes. Services align with NHS data security standards and DCB 0129 requirements.

Are call recordings stored securely?

Yes. Call data is handled under strict access controls.

Are payment details handled safely?

Yes. Billing systems meet PCI DSS standards.

Is The VoIP Shop registered with the ICO?

Yes. The VoIP Shop is registered with the Information Commissioner’s Office.

How often are compliance measures reviewed?

Reviews take place regularly to maintain alignment with UK regulations.

🛡️ Trust & Security

Certifications, Compliance & Security at The VoIP Shop

Protecting customer information, call data, and business records is a core responsibility. Clear standards help reduce risk and support confident decision-making. The VoIP Shop follows recognised UK compliance and security requirements to support safe and reliable business communications.

Our Compliance Standards at a Glance

We adhere to strict industry standards to ensure your data and communications remain secure.

UK GDPR compliant

Cyber Essentials certified

NHS data security aligned

PCI DSS compliant

ICO registered

Supporting UK businesses for over 20 years

The VoIP Shop is UK Cyber Essentials Certified VOIP telephone Provider

The VoIP Shop is UK GDPR compliant from naq

NHS Data Security and Protection DSP toolkit - TheVoIPShop

Information Commissioner Office ICO by TheVoIPShop

Award-winning communications provider to healthcare customers integratin with systmone

Award-winning communications provider to healthcare customers integratin with emisweb

NHS Data Security and Protection DCB 0129 comliance - TheVoIPShop

The VoIPShop is Data security and protection toolkit approved by NHS

Data content is protected by My Protect Work - TheVoIPShop.

The VoIP Shop data is protected from cyber security threats and hackers.

Why choose The Voip Shop to provide your Cloud Phone System.

Typical businesses
save 40% on their
call charges alone

Save 40%

Expert UK based
engineers provide
outstanding support

Expert UK based

Benefit from system
upgrades without
updating your hardware

Ugrade Your Hardware

Honest per second
billing and no minimum
call charges

Honest Billing

There are no
expensive annual
maintenance contracts

No Expensive Contract

Keep your existing
Business Phone
Numbers

Keep You Business Number

The system is easily
scalable to match
your business growth

Scale Your Business Growth

If you move office, your
telephone number and
system moves with you

Move Your Number with Business Move

How Compliance Supports Your Business?

Recognised standards provide practical benefits for organisations of all sizes.

Compliance & Security FAQs

Answers to some of our most commonly asked questions…

Is The VoIP Shop UK GDPR compliant?
Yes. The VoIP Shop follows UK GDPR requirements under the Data Protection Act 2018.
How does The VoIP Shop protect customer information?
Controls include restricted access, secure systems, approved platforms, and routine checks.
How does The VoIP Shop protect customer information?
Controls include restricted access, secure systems, approved platforms, and routine checks.
What does Cyber Essentials certification mean?
Cyber Essentials confirms that basic technical controls protect against common online threats.
Is The VoIP Shop suitable for healthcare organisations?
Yes. Services align with NHS data security standards and DCB 0129 requirements.
Are call recordings stored securely?
Yes. Call data is handled under strict access controls.
Are payment details handled safely?
Yes. Billing systems meet PCI DSS standards.
Is The VoIP Shop registered with the ICO?
Yes. The VoIP Shop is registered with the Information Commissioner’s Office.
How often are compliance measures reviewed?
Reviews take place regularly to maintain alignment with UK regulations.