Bullhorn CRM Integration with The VoIP Shop 

Improve recruitment communication workflows and manage candidate and client interactions more efficiently with The VoIP Shop's Bullhorn CRM integration. View candidate and client information during calls, automatically log call activity, access AI-generated call transcriptions and notes, manage callbacks, and streamline workflows directly within Bullhorn. 



Give your recruitment teams complete visibility of candidate and client communications while reducing manual administration and improving productivity. 

Integrate Bullhorn with The VoIP Shop today to improve collaboration, communication efficiency, and recruiter performance.

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HubSpot Call Integration with The VoIP Shop
Bullhorn CRM Integration

Key Features of Bullhorn CRM Integration  

The VoIP Shop's Bullhorn CRM integration provides powerful communication and workflow tools to help recruiters, consultants, and account managers manage candidate and client interactions more effectively. From real-time caller notifications and automatic call logging to AI-powered call transcription and integrated call controls, your teams can stay organised and focused on building relationships.

Pop-Up Caller Notifications 

Display incoming, outgoing, and forwarded call information instantly inside Bullhorn. Candidate and client records, activities, notes, and communication history appear automatically during calls. 

Automatic Call Logging 

Automatically log communication activity and call information directly against candidate, contact, company, placement, and job records within Bullhorn. 

AI Call Transcription  

Keep every recruitment conversation organised with automatic call logging and AI-powered transcription. 

AI-generated transcripts can be stored directly within Bullhorn, providing instant visibility of previous conversations, candidate discussions, and client interactions. 

This improves collaboration, reduces manual note-taking, and ensures important recruitment information is always available.

Click to Dial from CRM 

Call candidates, clients, and contacts directly from Bullhorn with a single click. Click-to-dial functionality helps recruiters connect with contacts faster and reduces manual dialling errors. 

Hotkey Dial from CRM 

Quickly dial phone numbers directly from Bullhorn using configurable keyboard shortcuts. Hotkey dialling helps users initiate calls more efficiently. 

Call Notes  

Save communication notes and AI-generated transcriptions directly into Bullhorn for improved record-keeping and recruitment visibility. 

Copy to Dial 

Select a phone number anywhere on your desktop and receive an instant suggestion to place the call through your phone system. 

Multi-Result Caller Matching  

 Quickly switch between multiple CRM matches when duplicate phone numbers exist across candidate, client, or company records. 

Callback Requests   

Create callback requests and manage follow-up activities more effectively, helping recruiters respond to candidates and clients promptly. 

Call Control Features 

Answer, transfer, hold, mute, and manage calls directly from pop-up notifications using integrated communication controls. 

SearchBar  

 Search Bullhorn records instantly during or after calls to quickly locate candidates, contacts, companies, jobs, and placements. 

Custom CRM Variables 

Display Bullhorn contact, candidate, company, placement, and custom field information during calls to provide users with relevant context before answering. 

Single Sign-On (SSO) 

 Secure login support through Microsoft, Google, and Apple authentication. 

Computer Telephony Integration with Bullhorn 

Discover how integrating your telephony environment with Bullhorn helps recruitment teams manage candidate and client communication more effectively.  With real-time caller notifications, integrated CRM activity tracking, communication history visibility, and advanced call management functionality, your recruiters can focus on conversations and placements rather than repetitive administration tasks.

How The VoIP Shop's Bullhorn CRM Integration Empowers Recruitment Teams 

The VoIP Shop's Bullhorn CRM integration is designed to improve recruitment communication workflows and help teams manage interactions more efficiently. 

Instant Candidate and Client Visibility 

View candidate details, client information, notes, activities, and communication history instantly during calls. 

Reduce Manual Administration

Automatically log communication activity and reduce repetitive data entry tasks. 

Improve Recruitment Conversations 

Access previous interactions, notes, placements, and communication history before answering calls. 

Faster Response Times  

Real-time caller notifications help recruiters respond to candidates and clients more efficiently. ď»ż

Improve Internal Collaboration  

Keep communication records, notes, and recruitment activities visible across consultants and teams. 

Better Candidate Experience  

Provide more informed and personalised conversations using centralised CRM visibility. 

How The VoIP Shop's Bullhorn CRM Integration Supports Recruitment Businesses 

The integration helps recruitment agencies improve productivity, communication visibility, and candidate management directly inside Bullhorn. 

Better Candidate Management 

Track communication activity and candidate engagement from one platform. 

Improved Workflow Efficiency    

Reduce time spent switching between recruitment software and communication tools. 

Access Recruitment Data Instantly 

View candidate records, notes, activities, placements, and interaction history during calls. 

Improve Follow-Up Processes    

Manage callbacks, candidate nurturing, and client communication more effectively. 

Support Hybrid Working    

Access the integration through desktop deployment environments and support remote recruitment teams. 

Better Communication Visibility     

Keep candidate and client conversations, activities, and notes organised in one central location. 

Bullhorn CRM specific functions.

Buttons

Below is the list of available buttons. These are both CRM specific- and generic Bubble functions. 

View Relation 

Custom Action                                   standard

Send E-mail                                        standard

Callback request                                standard

Send WhatsApp message               standard

Send Microsoft Teams message    standard

Open SearchBar                                standard

Trigger Automations                         standard

Parameters 

Determine the content displayed within pop-up notifications for individual users, departments, or your entire organisation using information from Bullhorn.

Bullhorn Parameters

Identity 


  • name 
  • bullhorn_first_name 
  • bullhorn_last_name 
  • bullhorn_nick_name 
  • bullhorn_name_prefix 
  • bullhorn_company_name 
  • bullhorn_occupation 
  • bullhorn_employee_type 


Contact 


  • bullhorn_email 
  • bullhorn_email2 
  • bullhorn_phone 
  • bullhorn_mobile 
  • bullhorn_work_phone 
  • bullhorn_preferred_contact 
  • bullhorn_sms_opt_in 
  • bullhorn_mass_mail_opt_out 


Location 



  • bullhorn_address_city 
  • bullhorn_address_state 
  • bullhorn_address_country_name 
  • bullhorn_address_zip 
  • bullhorn_address_timezone 
  • bullhorn_desired_locations 
  • bullhorn_will_relocate 

 Sourcing & Attribution

 

  • bullhorn_candidate_source 
  • bullhorn_source 
  • bullhorn_campaign_source 
  • bullhorn_lead_source 
  • bullhorn_referred_by 
  • bullhorn_url 
  • bullhorn_company_url 


Skills & Categories 


  • bullhorn_category_name 
  • bullhorn_primary_skills_data_0_0_name 
  • bullhorn_primary_skills_data_1_1_name 
  • bullhorn_primary_skills_data_2_2_name 
  • bullhorn_desired_skills 
  • bullhorn_desired_categories 
  • bullhorn_desired_specialties 
  • bullhorn_experience 
  • bullhorn_education_degree 


Engagement & Status 



  • bullhorn_status 
  • bullhorn_onboarding_status 
  • bullhorn_onboarding_percent_complete 
  • bullhorn_date_last_visit 
  • bullhorn_date_last_comment 
  • bullhorn_date_next_call 
  • bullhorn_placements_total 
  • bullhorn_submissions_total 
  • bullhorn_interviews_total 
  • bullhorn_web_responses_total 

Company / Organisation 



  • bullhorn_client_corporation_name 
  • bullhorn_department_name 
  • bullhorn_division 
  • bullhorn_office 
  • bullhorn_industry_list 
  • bullhorn_business_sector_list 
  • bullhorn_num_employees 
  • bullhorn_annual_revenue 


Owner / Recruiter 


  • bullhorn_owner_first_name 
  • bullhorn_owner_last_name 
  • bullhorn_role 
  • bullhorn_priority 


Social Profiles 


  • bullhorn_linkedin_profile_name 
  • bullhorn_facebook_profile_name 
  • bullhorn_twitter_handle

Please note: Available CRM variables may vary depending on your Bullhorn configuration, custom fields, and API permissions. 

Available as a Windows desktop installation, CRM Connect allows you to offer unique CRM solutions that are tightly integrated with market leading communications services.

Easy to provision via Self-Service Portals

Easy to provision via Self-Service Portals

Windows based installation wizard

 Windows based installation wizard 

Full control of telephone handset from desktop

 Full control of telephone handset from desktop

Instant access to CRM information

 Instant access to CRM information

Advanced call control from within CRM applications 

Bring phone features and functionality into the applications you use every day, eliminating the need to switch between programs to message, call and meet.
Click to Dial
Click to Dial
Web-Page Dialing
Web-Page Dialing
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Click to Hold
Click to Transfer
Click to Transfer
Built-in Call History
Built-in Call History
CRM Application Integration
CRM Application Integration

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FAQs

Answers to some of our most commonly asked Bullhorn CRM Integration questions…

  • What is Bullhorn CRM Integration?

    Bullhorn CRM Integration connects your business phone system directly with Bullhorn, allowing recruitment teams to manage candidate and client communications more efficiently from a single platform. 

  • Does the integration support automatic call logging?

    Yes. Call activity and communication records can be automatically logged against relevant Bullhorn records. 

  • Can candidate and client information appear during incoming calls?

    Yes. Real-time pop-up notifications display candidate, client, company, and communication information during calls.

  • Does the integration support click-to-dial functionality?

    Yes. Users can call candidates and clients directly from Bullhorn using click-to-dial functionality. 

  • Does the integration support AI transcription?

    Yes. AI-generated call transcriptions and conversation summaries can be stored within Bullhorn records. 

  • Can recruiters manage calls directly from the interface?

    Yes. Users can answer, transfer, hold, and manage calls directly through the integrated call controls. 

  • Does the integration support remote and hybrid working?

    Yes. The integration supports flexible deployment options for office-based, remote, and hybrid recruitment teams. 

  • Can workflows and CRM fields be customised?

    Yes. Businesses can configure workflows, CRM variables, call handling settings, and automation options to suit their recruitment processes. 

  • Is the integration scalable?

    Yes. The Bullhorn CRM integration is suitable for recruitment agencies of all sizes, from small specialist consultancies to large enterprise recruitment organisations.