Disclaimer
Transltr Ltd (t/a The VoIP Shop) Last updated: 4 August 2026
This website is owned and operated by Transltr Ltd, trading as The VoIP Shop, registered in England and Wales, company registration number 05693707, registered office Dock 3, Space City, 30 Exploration Drive, Leicester, LE4 5JU
General information
The content on this website is provided for general information about our products and services. While we take care to keep it accurate and up to date, we make no representation or warranty that the information is complete, current or free from error. Nothing on this website is intended to be, or should be relied upon as, professional, technical or legal advice for your particular circumstances. Before making a purchasing decision, please contact us so we can advise on what is suitable for your business.
Pricing, availability and specifications
Prices, package contents, hardware specifications, network speeds and service availability shown on this website are indicative and subject to change without notice. All orders are subject to survey, credit check, line and network availability at your premises, and to our Terms and Conditions. Broadband and leased line speeds are estimates and depend on factors outside our control, including your premises, internal cabling and the underlying network operator. Any figures given for speed, uptime or performance are not guarantees unless they are set out in a signed contract or Service Level Agreement with you.
VoIP services and emergency calls
VoIP telephony depends on a working internet connection and mains power. In the event of an internet outage or power failure, VoIP services - including calls to the emergency services on 999 and 112 - may be unavailable unless suitable backup arrangements are in place. Location information passed to the emergency services is based on the address registered against your service, which may not be the address you are calling from. We strongly recommend that every customer maintains an alternative means of making emergency calls, such as a mobile phone. It is your responsibility to keep your registered address up to date with us.
Third-party products, trademarks and integrations
We supply, resell and integrate products and services from third parties. All third-party names, logos, product names and trademarks referenced on this website - including but not limited to 3CX, Yeastar, Microsoft Teams, Cisco Webex, iPECS and the CRM platforms we integrate with - are the property of their respective owners. Their use on this website does not imply endorsement, partnership or affiliation beyond any partner status we hold and state explicitly. Third-party products are supplied subject to the manufacturer’s or vendor’s own terms, warranties and support arrangements
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External links
This website contains links to external websites operated by others, including regulatory bodies, certification registries and social media platforms. These links are provided for convenience and reference. We have no control over the content of external sites and accept no responsibility for their content, accuracy, availability or privacy practices. A link does not imply endorsement.
Testimonials, reviews and case studies
Testimonials, reviews and case studies published on this website reflect the experience of the individual customers concerned. Results vary according to each customer’s requirements, premises, network and configuration, and should not be taken as a guarantee that you will achieve the same outcome.
Limitation of liability
To the fullest extent permitted by law, we accept no liability for any loss or damage arising from reliance on information published on this website, or from your use of, or inability to use, this website. Nothing in this disclaimer excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. This disclaimer does not affect your statutory rights as a consumer.
Governing law
This disclaimer is governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Contact us
If anything on this website is unclear, or you believe any information is inaccurate, please tell us so we can put it right.