Trusted Guide
The Hidden Truth Behind Long-Term Telecom Leases in the UK
UK small businesses are trapped in costly telecom leases. Learn how inflated handset pricing, long contracts, and finance agreements work – and why a fair cloud-based phone system from The VoIP Shop cuts these costs.
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UK business communication specialist with 10+ years of experience guiding companies through broadband and VoIP choices.
Cloud Based Phone System contracts should help a business save money, not drain it. Across the UK, many firms are locked into overpriced telecom leases without understanding what they signed. This guide explains how these deals work, why they hurt small business owners, and how a trusted VoIP Phone System provider can offer a fair and clear alternative.
Understanding How Lease Traps Affect Small Businesses
Many small business owners think a VoIP Phone System includes low-cost VoIP Phones or free handsets. That is true for most fair providers. Yet some telecom companies use inflated pricing and long agreements to tie businesses into years of payments.
💲Handsets Worth £100 Sold as £1,000 'Assets'
A standard desk phone costs between £70 and £150. Rogue sales teams claim these phones are high-value assets to justify lease deals that should never exist for a small business.
🕛 Lease Terms Pushed From 24 Months to 84 Months
A simple handset plan should run for 12–36 months. Some suppliers lock customers into 5–7 year leases without making this clear. In many cases, owners thought they agreed to short terms but later found 84 months written into the paperwork.
❌ Businesses Never Own the Phones
Even after paying for years, the terms often say the company must return every handset. This means the business never owns any part of the Phone System Lease and may be forced into another agreement to keep using phones.
⚠️ The Real Monthly Cost Becomes Shocking
Many small businesses pay around £150–£300 each month only for leased handsets. Add call bundles, and the cost rises again.
Typical Lease Example (10 users)
£150 per month for handsets
£100 per month for calls
Total: £250 per month
Business owns: Nothing
The VoIP Shop Alternative
£120 per month for 10 users
Free handsets
No leasing company
No extra finance charges
Why Are Small Businesses the Main Victims?
Most owners are busy and trust sales agents. This makes them easy targets for long-term agreements written in complex finance language. Many owners think the contract is for a phone system service, not a lease with asset finance terms.
PSTN Analogue Switch Off Misuse
The 2025 switch to digital lines is real. But some telecom companies use fear to rush owners into new leases. A modern VoIP Phone System does not need expensive equipment or a long-term finance deal.
What Does The VoIP Shop Offer Instead?
The VoIP Shop follows a clear and honest approach. No finance company. No inflated handset price. No long-term trap.
✅ Free VoIP Phones Without Any Lease
Handsets are provided at no extra charge. There is no separate agreement for hardware.
📃 Simple Contract Options
Choose 24 or 36 months. Everything agreed stays exactly the same.
➡️ Multiple Platforms to Fit Your Business
Options include:
This gives every small business the right Small Business Phone System based on its needs.
Gamma Horizon
Yealink
3CX
Microsoft Teams Phone System
💲 Lower Monthly Costs
A typical 10-user system costs around £120 per month with all features, support, and phones included.
Signs You May Be in an Unfair Lease
You might be in a problem agreement if you notice these warning signs.
⚠️ Warning Signs
➡️ The VoIP Shop can review your contract for free.
Final Thoughts – Choose a Partner You Can Rely On
Long-term telecom leases have created real problems for many UK business owners. A trusted provider should offer a simple cloud-based phone system with fair pricing and honest terms. With The VoIP Shop, you get clear contracts, free VoIP phones, expert support, and no hidden catches.
Ready to Switch to a Fair Provider?
