The VoIP Shop News
Information, News & Ideas to empower your decision making
How hundreds of UK pharmacies are replacing old phone lines with cloud communications, Full Fibre broadband, and AI tools like an AI receptionist.
ISDN2 and ISDN30 lines close on 31 January 2027. See the confirmed dates, what stops working, migration costs and your replacement options.
GP phone access statistics 2026. 43.1% of patients still cannot get through easily. All 36 integrated care systems ranked, from 65.7% to 48.1%.
Openreach stop sell data and UK PSTN migration statistics. All 22 tranches in one table, plus the 2,756 businesses a day needed to hit January 2027.
Explore the 2025–2026 global cost of downtime with key statistics, financial losses, productivity impacts, and industry insights for businesses.
AI call centre virtual assistant statistics, adoption trends, and automation insights for 2026. Explore conversational AI benefits, costs, and support.
AI business communication statistics, adoption trends, and impact insights for 2026. Explore how AI improves productivity, support, and decision-making.
Telecom compliance statistics covering regulatory fines, fraud costs, security risks, and business impacts. Understand challenges and reduce compliance risks.
VoIP vs landline for business compared. Costs, features, reliability, and which UK phone system suits your needs. Read the full guide.