School VoIP Connect

Empower your school with secure, cloud-based phone systems + Broadband for schools. Improve communication, cut costs & stay compliant with DfE standards.

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Integrates with the UK's Most Popular MIS and School Management Softwares

The VoIP Shop Exhibits at The Pharmacy Show

Cloud-Based Phone System designed specifically for UK Schools

School VoIP Connect by The VoIP Shop is an all-in-one cloud-based phone and broadband system designed specifically for UK schools, academies, and multi-academy trusts.
It combines DfE-compliant broadband powered by Smoothwall, cloud-hosted phone systems, and MIS integration via EdTech Pro — creating a unified, secure, and efficient communication ecosystem for education.
Keep the staff, teachers, parents, and students connected in a solution designed for education, safeguarding, and simplicity.

Trusted By 500+ Schools & Colleges in the UK

Seamless School Communication - Anywhere, Anytime

Empower the school with a cloud-based phone system that makes every call clear, every message secure, and every connection easy.

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Unified Phone Network

Connect classrooms, offices, and multiple sites to one secure cloud-hosted platform.

Smart Call Routing & IVR

Direct the call to the right department/staff member automatically.

Parent & Staff Engagement

Support large call volumes with auto-attendants and call queues.

Cloud Management

Manage your phone system from one simple web dashboard.

From attendance calls to safeguarding alerts, School VoIP Connect keeps your communication efficient, safe, and reliable.

DfE-Compliant Broadband Powered by Smoothwall

Our partnership with Smoothwall ensures your school’s broadband connectivity meets all Department for Education (DfE) filtering and monitoring standards.

Your school stays safe, compliant, and connected, supporting both digital learning and VoIP communication on one reliable network.

DfE-Compliant Broadband Powered by Smoothwall

MIS Integration with EdTech Pro

Every call becomes smarter, faster, and safeguarding-aware, saving admin time and improving communication clarity.

MIS & Business Caller Identification

Instantly identify parents, guardians, and key contacts.

Cloud MIS Screen Pop-Up

Automatically display student details when a call comes in.

Attendance Logged in Seconds

Record absences directly from calls.

CPOMS Automation

Trigger safeguarding workflows from call data.

Caller History & Notes

Access full communication logs instantly.

Notify Staff of Call

Alert the right staff when parents or key contacts call.

Direct MIS Access

Open student profiles from your call screen for fast follow-up.

Automated Features for Everyday Efficiency

Save time with automation tools designed for busy schools.

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Key Highlights

School VoIP Connect helps your school work smarter – not harder.

Everything Your Pharmacy Needs in One System

Enhance productivity and patient service with a system designed for pharmacy operations.

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Professional call queuing

Keep patients informed of their position in the queue

Seasonal Message Alerts

E.g. Winter Flu Jab reminders

Secure call recording

Encrypted and compliant for patient safety

Hot desking & remote working

Use any desk, Webex softphone/mobile app for Telemedicine

Bespoke audio branding

Welcome, closed, and queue messages customised for your pharmacy

Clinical system integration

Connect with PMR, EMIS, System One, and Titan

Advanced reporting

Monitor performance with daily, weekly, and monthly metricsfor patient safety

Let our AI handle your prescription calls

Free up your staff time! Answer Every Patient, Anytime

Let your phone system work smarter. The built-in AI Assistant greets patients professionally, routes calls intelligently and captures key details for faster prescription processing.

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How does it work?

When patients call your pharmacy number, this will be the flow:

Automatic Call Answering

Patients are greeted with a professional, pharmacy-branded message with bespoke audio branding.

Smart Call Routing

Patients select their reason for enquiry like Repeat Prescription, medical advice, vaccination and calls are routed automatically

Details Captured

Name, DOB, medication request, GP details, collection/delivery confirmation

Instant Reporting

A completed prescription/medication request is emailed with call recording and sentiment analysis to the pharmacy team to process.

Key Benefits of Pharmacy AI Connect

The AI Assistant also supports multilingual greetings, voicemail-to-email with call recordings, and full after-hours coverage. Each completed prescription request includes patient details ready for verification and processing, helping your team work faster and more accurately.

No missed calls, even outside opening hours

Saves staff time by preparing structured medication requests ready for your PMR system

Improves accuracy and compliance with secure, recorded call data

Enhances patient satisfaction through quick and reliable responses