Cloud Business Communications for Healthcare

The NHS is one of the world’s best health services but is under pressure to deliver high quality patient care, while managing costs.

NHS healthcare professionals must work effectively and efficiently, sharing sensitive information with colleagues quickly and securely to meet patient expectations.

As a G-Cloud supplier, The VOIP Shop cloud-based communications solution provides NHS hospitals, GP surgeries, local clinics and social care organisations one secure system of engagement for voice, messaging, video conferencing and contact centre to speed up decision-making, cut costs and improve patient care.

Integrating communications on a single platform leads to better collaboration. This helps healthcare professionals design initiatives for new care models, share patient information with consultants or external partners and deliver informed and effective patient outcomes.

Collaboration tools also keep remote care workers involved and productive, connecting them to the GP’s office, local clinics or social care centres, enabling them to work as if they were there in person.

Working in the NHS and related healthcare organisations is demanding at the best of times and technological advances give you options that help you meet those challenges. But as patient demand grows, you need a trusted partner to help you embrace new cloud communications technologies. At The Voip Shohp, we use our cloud communications expertise to make a real difference, wherever you are, whatever the size of your organisation or complexity of your needs. We’ll help you provide a new world of higher quality health and care services more efficiently, at a lower cost.

TheVoipShop’s robust call routing and handling rules ensure you can deliver state-of-the-art service with confidence. Responsive call routing sends calls directly to any desired department or person, even across different locations. Flexible rules enable customers and suppliers to reach the right person every time, day or night, so you never miss a critical call.

The VoipShop for Desktop app turns any computer into an all-in-one communication hub completely synced to the office network so your staff can communicate with colleagues and patients anywhere there’s a broadband connection, increasing their responsiveness. The desktop app lives on your computer desktop and gives you access to the call handling power from a desk phone combined with the modern ways you communicate today, like conferencing and web meetings—so everyone can stay connected with less devices to worry about.

TheVoipShop® enables you to work productively from your tablet or smartphone. Easily access your business contacts, make calls, receive faxes, join conference calls, share files, check voicemail, and start web meetings. Plus, TheVoipShop is BYOD-optimised so you can use your personal device without compromising your professional identity.

Every phone number is assigned a dedicated audio conference number, making it effortless for your employees to join conference calls and collaborate with customers at a moment’s notice. When it’s not practical to meet face-to-face, TheVoipShop Meetings™ makes it possible to connect face-to-face online with anyone for real-time file sharing and collaboration.