Guildford High School: Moving 100 Users to Yeastar Cloud PBX
How an independent school moved from an ageing on-premise phone system to Yeastar Cloud PBX, reusing compatible handsets to control costs and managing the migration from start to finish.
Education
100 users · 39 Yealink handsets
Guildford, Surrey
Yeastar Cloud PBX
100
users moved to the cloud
39
Yealink handsets deployed
1
main number ported seamlessly
End to end
fully project managed
About Guildford High School
Guildford High School is an independent day school for girls, founded in 1888. Around 1,000 pupils aged 4 to 18 attend from Guildford and the surrounding towns and villages, across a junior school, senior school and sixth form.
The challenge: Moving from On-Premise to the Cloud
The school wanted to modernise its communications by moving away from its existing on-premise phone system to a hosted cloud solution. It wanted the flexibility and features of a modern cloud platform, but without unnecessary cost during the transition, and with as little disruption as possible to staff and the school’s day-to-day communications.
They were looking for a provider that could:
Why Guildford High School Chose The VoIP Shop
We arranged a live demonstration of our cloud-hosted phone system so the school could see the platform for themselves and understand how it would improve their communications. They were impressed by the features, flexibility, and overall value for money.
The solution
The VoIP Shop migrated the school onto Yeastar Cloud PBX as a complete end-to-end service, combining the hosted platform, handset reprovisioning, new hardware where required, number porting, onboarding and project management.
Yeastar Cloud PBX
A flexible, cloud-hosted phone system for 100 users, giving the school modern calling features without on-site hardware to maintain, and a platform that can grow and adapt with the school.
Handsets: reuse first, replace where needed
In total 39 Yealink phones were deployed. Compatible existing handsets were reprovisioned and reconfigured for the new platform, with new handsets supplied only where the old equipment could not be reused. This kept the project cost-effective without compromising on the benefits of moving to the cloud.
Project management and onboarding
We handled configuration and testing of the new system, supported the school through its onboarding process, and managed the full project from start to finish.
Migration and Number Porting
A smooth transition was a key requirement for a busy school. The VoIP Shop managed the porting of the school’s main number, configured and tested the new system before cutover, and supported staff throughout the changeover so day-to-day communications continued with minimal disruption.
The results
Modern Cloud Phone System
A modern, flexible cloud phone system in place of the old on-premise setup.
Reuse of Compatible Handsets
Existing compatible handsets are reused, reducing the upfront cost of the migration.
New Handsets Where Needed
New handsets are supplied only where required.
Fully Managed Migration
A fully managed migration and onboarding process.
Professional Equipment Configuration
Professional reprovisioning and configuration of existing equipment.
Successful Number Porting
The school’s main number was ported successfully.
Minimal Staff Disruption
Minimal disruption to staff during the transition.
By combining modern cloud technology with a practical approach to existing equipment, the school now has a more flexible, future-ready phone system, without the expense of replacing equipment unnecessarily.
Is Your School’s Phone System Holding It Back?
If your school is relying on an ageing on-premise phone system, moving to the cloud does not have to mean replacing every handset. The VoIP Shop can assess what can be reused, supply new equipment only where needed, and manage the migration from start to finish.
Ready to talk about your communications?
Book a free consultation with The VoIP Shop, and we will review your current setup, show you what a modern system could look like, and give you a clear fixed price.