CAREERS
We are hiring – JOIN OUR TEAM
We’re making it easier for businesses to connect with their customers and teams. By Joining TheVoIPShop, you’re voice communication affirmative to a chance to be a part of a technical school company with large growth potential and superb opportunities ahead.
Our values
Caring. Forward-thinking. Simplicity.
These square measure our core beliefs.
They drive all of our actions.
Caring.
- Connect closer.
- Take responsibility.
- Use your heart and your mind.
Forward-thinking.
- Imagine it better.
- Do it better.
Simplicity.
- Make it easy.
- Make it smart.
- Make it clear.
Our commitment to our team
- Our people are our foundation.
- We’re changing the world together.
- We need amazing talent in every position.
At TheVoIPShop, we safeguard a respectful, open, and creative working environment that rewards performance. We enable personal and professional growth with the freedom to decide your journey.
Our Brand
Bold.
Confident, inspiring, breakthrough, visionary, courageous, and energetic.
Clear.
Direct, no-nonsense, no jargon, concise, factual, and easy to understand.
Helpful.
Useful, encouraging, educational, proactive, and wise.
Friendly.
Welcoming, approachable, informal, and understanding.
Fun.
Clever, witty, quirky, and playful—always a pleasure to engage with our product and with us.
01 - Network Engineer Apprentice
Location - Leicester | Posted - December 21, 2022 | Job Type - FULL TIME
Full Job Description
Key Responsibilities
How to Apply
The VoIP Shop - Providers of cloud phone systems are currently looking to employ
a Technical Support Specialist to work within our growing Technical Support
department based at the DOCK technology hub next to the National Space Centre
in Leicester.
This role is for a trainee Engineer within Digital and Technology working towards
the required qualifications and experience for a Network Engineer role.
As a Technical Support Specialist, you will be an important part of the department
and day to day responsibilities will include remote fault logging and resolving,
remote support of on-site system installs and maintenance, and long-term
relationship building with both existing and new customers and suppliers.
Full training provided to complement existing experience in IT.
You will work with and have the full support of 1st and 2nd line support teams at Cisco and Open Reach UK further enhancing your skills as you work within our team learning about and working with the best cloud phone system technology available in the UK
Essential requirements will require the employee to build strong client relationships, work well individually or as part of a team, communicate effectively, clearly understand customer requirements and provide excellent
service to customers and meet SLA’s The position requires a quick learner who is keen to adapt to new technologies alongside their day-to-day job role.
As such a new employee will be required to have excellent phone manner and
organizational skills in order to deliver the highest quality support service. The
position will report to our Support Manager.
KEY RESPONSIBILITIES
•Maintaining Hosted VoIP systems
•Providing Tech Support
•Understanding customer networks
•Communicating effectively with suppliers such as Cisco
•Updating customers within SLA’s.
•Providing high quality customer service.
•Basic Project management
•Logging and resolving customer faults remotely.
•Support in setup of phone systems and on-site phone system surveys
PERSONAL ATTRIBUTES WE LOOK FOR
•Time management skills – Meeting strict SLA’s.
•To deliver the best possible customer service
•IT literate with IT skills such as understanding of basic networking
•Flexible and adaptable.
•The ability to work well individually or as part of a team.
•Demonstrating knowledge, skills, good judgement, and integrity in doing
your job.
•Listen and provide solutions diligently and promptly.
•Ability to work within a team to achieve a common goal.
•Be humble and polite (very important)
•Provide a quality and efficient service to our customers.
As you progress in your Apprenticeship you will be given additional duties and
responsibilities to ensure you gain a broad set of skills, knowledge, and
experience in the business.
email at jobs@thevoipshop.co.uk
02 - Unified Communications Sales Executive
Location - Leicester | Posted - December 21, 2022 | Job Type - FULL TIME
Full Job Description
Key Responsibilities
How to Apply
We are telecoms & IT company who supply, install and maintain telephone systems, Cloud/VoIP solutions as well as network services, IT Services and have a fantastic opportunity for a Sales Executive to join our progressive company at an exciting time of growth.
Skills:
• A minimum of 5 years’ experience in similar new business field sales or business development role is essential
• An excellent professional telephone manner
• Well presented, confident and enthusiastic attitude
• A friendly, personable and positive approach to prospective clients
• A self-starter with the hunger and drive to achieve great results
• Strong communications skills and ability to build trust and relationships at all levels
• Demonstrate a successful track record in B2B sales preferably within the Telecoms industry
• Full Driving Licence essential
We will provide training and development to enhance your product knowledge and help you succeed. This is a long-term career opportunity and in return we offer excellent rewards and benefits including salary, uncapped commission, company car, contributory pension, and mobile.
Key Responsibilities:
If you’re the Sales Executive that we are looking for, you’ll be driven, organised, an excellent communicator and have a successful sales performance. As a Sales Executive you will be responsible for the following duties:
• Pitching our products and services to prospective clients
• Creating and organising appointments
• New business field sales selling into SME and Corporate businesses
• Develop and maintain ongoing relationships with partners
• Meet and exceed targets and deliver sales through high levels of activity
• Promoting the company and maintaining our company message at all opportunities
email at jobs@thevoipshop.co.uk
The Leading VoIP Provider in UK - Customer Testimonials
Our mission is to offer top-quality service that our clients can trust. You'll have your account manager, who will assist you directly. Could you not rely on us to tell you about it? Read what our customers say about us:
“Always there to help our businesses. Even when our outgoing provider had difficulties due to the current situation, the team at The Voip Shop worked tirelessly until the problems were resolved. Glad we made the switch..”
Zakir Daud
Eazi Apps
“The team are very responsive and have been since my initial enquiry through to setup and ongoing customer service. Setup was simple, guidance was great. Haven’t had any issues to date with the service and the team have been quick to answer any queries and changes we have required for our business. Highly Recommended!”
Matthew Pitcher
Seven Life Sciences
The VoIP Shop is UK GDPR Compliant and Cyber Essential Certified
Through our subscription to Naq, we have met all requirements defined within the UK General Data Protection Regulation (UK GDPR) as defined in section 3(10) of the Data Protection Act 2018 (DPA 2018), supplemented by section 205(4).
This page details exactly what we have done to achieve this compliance. If we process your data and you wish to exercise your rights under the UK GDPR, please submit a Data Subject Request using the button below.
Providing Business Telephone Systems for businesses in and around the UK : Leicester, Peterborough, Northampton, Derby, Coventry, Bedford,
Norwich, Cambridge, Birmingham, Sheffield, Leeds, Bradford, Nottingham, Manchester, Liverpool, Bristol, Newcastle, Sunderland, Wolverhampton,
Glasgow, Southampton, Portsmouth, London, Cardiff, Belfast, Edinburgh, Dundee, United kingdom, Healthcare, GP Surgeries and Doctors,
Best Broadband Deals & Internet Provider for businesses and Home in and around the UK : Salisbury
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